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Customer Service Team Lead

Location:
Albany, GA
Posted:
September 01, 2024

Contact this candidate

Resume:

Montrez Yarn

Hardworking, dedicated, and determined

Albany, GA 31701

********@*****.***

+1-229-***-****

As a very hardworking employee I strive to be the best and improve your company, making your company even better than before.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Team Lead/Forklift Operator

Walmart Distribution 6014-Davenport, FL

July 2017 to December 2022

Team Leads are responsible for directing and coordinating the daily Material Logistics functions. Double forks Unloading Cherry Picker Operator and any other heavy equipment, entry data, Can multitask. I Enjoy counting and dealing with numbers, I have the ability to attack and solve and issues that can make my customers comfortable as a TL Operator Certified. Store Assistant Manager

Moonlight Drive-In-Davenport, FL

January 2015 to November 2019

As the Restaurant Manager I am responsible for the management of the day-to-day functions of all restaurant operations while providing excellent customer service, and actively contributing to the departmental requirements and standards.

Biomedical Imaging Engineer III

AdventHealth Corporate-Orlando, FL

January 2015 to November 2019

Biosignals and Biomedical Imaging encompasses biophysics of image formation from molecules to tissues, signal detection and formation, image and signal processing using quantitative analysis, modeling the physical and biological processes, and performance evaluation. Grounds Maintenance Technician”

The Gardens at West Shore-Panama City, FL

May 2012 to May 2015

• The duties of the “Grounds Maintenance Technician” include: maintaining attractive grounds & area(s); ensuring the availability and maintenance of required equipment; protecting against erosion; and maintaining grounds for assemblies and/or recreational activities; ensuring that assignments are completed in a safe, proper and timely manner.

PCA Personal Care Assistant/Transporter

BAY COUNTY MEDICAL CARE FACILITY-Panama City, FL

May 2012 to May 2015

As a Personal Care Assistants' my duties includemobility support, assisting with maintaining personal hygiene by bathing, brushing their hair and teeth or applying skincare. In addition, I may be responsible for housekeeping duties such as cooking, cleaning, washing clothes and dishes and running errands. Transporting patients to there next room or out to our vans and even there own cars. I worked this job for almost two years and tried transferring to Phoebe but wasn’t able. Team Lead Lab Assurance Tech/Certified SAP Scanner Packer/Assembler Sofidel-Davenport, FL

December 2009 to April 2012

• Team Lead Complete all tests required for each product, making sure everything is safe and accurate before sending the product out. Team Leads Document results and analyze data. Operate, maintain, and calibrate laboratory equipment. Communicate with production personnel and Quality managers. Conduct retesting of product as needed to support quality investigations. Education

Associate in Computer Technology/Computer Programming Independence University - Kissimmee, FL

August 2019 to Present

High school diploma

South Georgia Institute of Education - Albany, GA

January 2017 to May 2017

Skills

• customer service (Less than 1 year)

• Great customer service skills (Less than 1 year)

• RECEPTIONIST (Less than 1 year)

• RETAIL SALES (Less than 1 year)

• Warehouse Associate

• Forklift

• Picker Packer

• Shipping Receiving

• Order Puller

• Shipping

• Loading

• General Labor

• Unloading Cherry Picker Operator and any other heavy equipment, entry data, customer service skills, Can multitask, Enjoy counting and dealing with numbers, I have the ability to attack and solve and issues that can make my customers, Fortlift Operator Certified Great customer service skills, Can multi-task, Enjoy counting and dealing with numbers, I have the ability to attack and solve and issues that can make my customers, my fellow co-workers and managers happy and proud.

• Computer Technology

• Computer Skills

• IT Support

• IT Experience

• SAP

• RF Scanner

• Assembly

• Pallet Jack

• Computer Networking

• Materials Handling

• Active Directory

• LAN

• Inventory Control

• Cherry Picker

• Box clamp

• Double forks

• Safety Management

• WAN

• Microsoft Windows

• Microsoft Windows Server

• VPN

• Help Desk

• Network Support

• Operating Systems

• Information Security

• HVAC

• PCA (4 years)

• CNA (4 years)

• CPR

• Basic life support

• Nursing

• Customer service

• Welding

• Heavy lifting

• Plumbing

• HVAC

• Windows

• Industrial equipment

• Assembly

• Recruiting

• Construction

• Sales

• Operating systems

• Forklift

• Driving

• Computer networking

• LAN

• Security

• Help desk

• Cooking

• Hotel experience

• Front desk

• Retail sales

• SAP

• Image processing

• Schematics

• ASP

• Electrical experience

• Mechanical knowledge

• Carpentry

Certifications and Licenses

Forklift Certified

Present

CPR Certification

June 2023 to June 2025

CPR certified

BLS Certification

Present

Driver's License

Certified Pool Operator

April 2021 to July 2025

OSHA 10

OSHA 30

Guard Card

Class D Security

HVAC Certification

EPA Universal Certification

EPA Refrigeration Certification

EPA Certification

Pallet Jack Certification

February 2015 to July 2024

Assessments

Management & leadership skills: Impact & influence — Completed January 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed

Workplace safety — Completed

April 2020

Using safe practices at work

Full results: Completed

Forklift safety — Proficient

July 2021

Best practices and safety hazards in forklift operation Full results: Proficient

Cleaner fit — Completed

April 2022

Measures the traits that are important for successful cleaners Full results: Completed

Manufacturing fit — Proficient

September 2021

Measures the traits that are important for success in manufacturing roles Full results: Proficient

Work style: Reliability — Proficient

July 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I am also currently in school for computer Technology and Phelbotomy.



Contact this candidate