Customer Service Supply Chain

Anthony Jamaar Cowman

*** ******* ***, *********, ** 29646

Phone: 864-***-**** Email: *************@*****.***

Objective: To obtain a rewarding full-time job that enhances my existing skills with opportunities for career and professional advancement.

Education:

Emarald Highschool- Greenwood, South Carolina

SC State High School Diploma Received, June 2011

Employment:

Komatsu America Corportation (November 2022- June 2024) Newberry, SC

Industrial Operator/Assembler

- Distributed and assembled warehouse materials and equipment to various departments to enhance assembly line production in a very prompt and efficient manner.

-Operated powered industrial lift trucks, crane lifts, and assisted fellow operators to push, pull, lift, stack, and move product equipment materials and product assemble

-Organized and loaded machinery parts and equipment as needed while demonstrating and effectively utilizing the standards of the supply chain quality polices and rules

- Used quality communication and customer service skills to be helpful and assisted other warehouse departments as needed.

Dollar General Store Center, Greenwood, SC (August 2020- November 2022)

Customer Service Lead

-Managed and assisted with counter parts and other departments and units and engaged in customer service and stocking.

-Processed customer transactions through company database and upholding company standards and procedures and advance skills in utilizing Microsoft Word, Excel, Power point, and various other various system data software.

- Monitored and documented cashier productivity and assisted with packing and completing customers’ orders in a prompt manner while maintaining a clean and safe work environment

- Handled invoicing and payment collections along with item store inventory data entry.

Amazon Warehouse Fulfillment Center, Columbia, SC ( March 2016- July 2020)

Team Lead

- Operated and assembled company products and shipments down an systematic assembly line and operations system and completed warehouse inventory

- Delegated tasks and duties to counter parts and other warehouse departments and units and engaged in customer service

- Assisted various team members with operation conflicts and warehouse issues to enhance warehouse goals and standards and certified in fork lifting and heavy machine operations

- Monitored and documented productivity and assisted with packing and completing warehouse orders in a prompt manner while assisting with employment hiring standard

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