Public Relations Regulatory Affairs

HERALD U. SUKASI

Olympia, WA

*******@*****.*** / 425-***-****

PROFESSIONAL SUMMARY:

A versatile, collaborative, accomplished, and innovative intellectually curious professional with years of progressive industry experience in the Continued Airworthiness field. Highly motivated individual executing efficiency in both public relations and technical skills to pursue organizational goals in IT, 3DEXPERIENCE Model Based and non-IT Business, IFE, Regulatory Affairs, and Technical Operational areas. Simultaneously manage multiple project managers/projects and implement cross-functional strategies across the organization with Integration solutions. Lead, track, and ensure governance, alignment, and execution of operational programs by identifying opportunities and gaps for implementation. Streamline, schedule, and implement projects through vertical functionalities to ensure organizational and strategic alignment with long-term goals. Experienced in analyzing, measuring, monitoring, and developing system risk/reward mitigation plans. Consult through corporate cultures to break down barriers and achieve operational projects. Ensure alignment and mutual support through relationship building and communication, identifying areas for incremental improvements in development, control, and effectiveness. Encourage creative approaches to problem-solving by gathering information, reviewing, prioritizing, and assessing solutions. Lead highly visible initiatives by organizing, coordinating, and allocating resources efficiently across departments. Thrive in fast-paced business environments with innate problem-solving skills and a never-say-never attitude.

EQUIPMENT & TOOLS EXPERIENCE:

SAAB SA-227, EMB 110, 120, 140, RJ70, ATR172, A310 & A320, B727, 737, 747, 757, 747LCH, 767, 777 &787 & ASSOCIATED POWERPLANTS & ASSETS, 3DEXPERIENCE MODEL BASE, EPPM.

SKILLS:

Program/Project and Portfolio Management

OSHA Compliance, Labor Management

MRO (Maintenance, Repair, and Overhaul)

Business Process & Strategy Management

Six Sigma, Lean Manufacturing, 5S Methodology

ITIL (Information Technology Infrastructure Library)

SDLC (Software Development Life Cycle)

AHM (Aircraft Health Management)

SMS/SSA (Safety Management System/System Safety Analysis)

RCA & RCCA (Root Cause Analysis & Root Cause Corrective Action)

PMA (Parts Manufacturer Approval)

RFS/RFP (Request for Service/Proposal)

MSG-3 (Maintenance Steering Group-3)

CASS (Continuing Airworthiness Surveillance System)

TRM (Technical Risk Management)

FEA (Failure Effects Analysis)

Agile Methodologies

Digital Transformation

Predictive Maintenance, MRO Data Analytics

Vendor and Supplier Management

IoT (Internet of Things) Integration in Aviation

Technical Reviews, Strategy Development and Management

PROFESSIONAL HISTORY:

Sr. Program Management Advisor MRO TechOps / FEDEX EXPRESS AIR OPERATIONS 05/2021 - Current

Support, advise, and recommend senior leadership, including the VP of Material Management and Managing Director, working with all fleet teams (Airbus & Boeing) to provide MRO technical expertise. Responsible for overseeing US Domestic, European, South America, and Asia Operations for PMA parts program.

Lead as the Committee Chair for the Material Management Program, managing the FedEx Aircraft Materiel PMA program, and overseeing the Aircraft Disposition, Aircraft Induction Program, Technical Reviews, Long range Business Strategy, Continuous Fleet Reliability Improvement Programs.

Manage the design, configuration, implementation, and maintenance of programs, translating business processes and requirements to system and performance requirements. Apply best practices to ensure end-to-end accuracy of the systems' business transactions and lead departmental and contract developers.

Collect and analyze financial and performance indicators to support internal and external reporting, manage compliance with SOX and vendor risk management controls, and work effectively with diverse departments (Finance/Safety/HR/Operations), vendors, actuaries, auditors, brokers, and insurance carriers.

Research, evaluate, and recommend new technologies, methodologies, processes, and products to achieve major innovative improvements in business and operational processes. Provide techops briefings to executive leadership and advise on aircraft dispositions, modifications, OEM technical reviews, and operational and business processes.

Oversee the Materiel Liaison Program, supporting Engineering and Fleet Aircraft Material with cross-functional teams, including Engineering, Maintenance Planning, Fleet Teams, Long Range Planning, AOD Planning & Analysis, and Flight Operations. Ensure process flow for finance, safety, HR, operations, vendors, actuaries, auditors, brokers, and insurance carriers.

Principal Consultant FlexPLM / INFOSYS LIMITED - Bellevue, WA 10/2018 - 03/2019

Managed, supported with Configuration and PLM functionality in Aerospace domain for 3DEXPERIENCE platform or Enovia V6 PLM package in Development/ Configuration /Solutions Evaluation/ Validation and Deployment.

Provided leadership, execute strategies for client digital transformation, expert contribution to PLM package 3DEXPERIENCE platform or Enovia V6 package, different phases of the consulting lifecycle, business process consulting, identify and define the problem, propose and create the solution, play an important role in the development, configuration and deployment of the overall solution.

Analyze, communicate to teams, internal and external stakeholders, and provide Client Interfacing in identifying issues, problem resolutions, strategize Risk mitigation plans and ensure plans deployment.

Guided teams on project processes, deliverables and contributed to the proposal development, client training, internal capability building and help detail and safeguard project scope.

Direct, support, train, oversee and mentor in Business Process Consulting, Problem definition, Issue Resolution, Architecture/Design /Detailing of Processes.

Sr Manager Projects Enterprise Portfolio / DEPT. OF SOCIAL & HEALTH SVCS, - Olympia, WA 02/2016 - 07/2016

Provided senior-level oversight of Enterprise Technology (ET) for DSHS, focusing on Compliance, Governance, Risk & Process Management, Budget Management, Operational Excellence, Enhancement or Modernization, and Sustainable Productivity.

Directed cross-functional teams across multiple sub-agencies, managing technical and organizational administration to lead strategic initiatives integrating new technologies with existing systems, including Cloud and Mobile enterprise technologies and telecommunication systems (VoIP).

Led, designed, and supported complex multi-agency system hardware/software projects, providing leadership, coaching, and expert project planning for significant, high-risk, high-impact, or mission-critical applications, infrastructure, computing, and telecommunication systems.

Managed project documentation, process analysis, and planning, ensuring projects align with Portfolio Management and comply with IT PM policies and standards. Prepared investment plans and managed the DSHS Project Dashboard for ET Level 1, Level 2, and Level 3 projects.

Oversaw and produced PM tools, templates, and processes aligned with the Project Management Institute (PMI) disciplines and best practices. Strategized the Voice over IP (VoIP) program plan to enhance the communication infrastructure.

Executed a variety of assignments with strategic value, including managing P&L, ensuring proper business and technical documentation, and providing Contract/Vendor Management support. Led the development, review, and publication of Requests for Proposals to acquire consultant services.

Sr Mx Programs Planning Manager / FEDEX EXPRESS AIR OPERATIONS - Memphis, TN 07/2010 - 02/2016

Manage Product/Fleet Escalation/Optimizations, SID, ETOPS, Reliability, E-Sign Work Card Management Program, Data Automation, maintain and monitor Service Difficulty Reporting (SDR) program, Material & Equipment logistical issues, MRO Heavy check support, Maintenance Vendor Management projects.

Maintenance & Modifications as a project manager for the Boeing fleets for Systems & Structures through AS9100/ISO140001, KPI, EVMs & PMBOK methodology. Implemented a paperless Data Automation program for collecting Supplemental Structures Inspection Data (SSID).

Controlled project scope, schedule, budgets (P&L) ranging $3M-$125M Long Range Business Plans (LRBP), satisfy internal customers and stakeholders, manage process flow, support, and execute RFPs. Organize, coordinate, and publish intricate, elaborate, and innovative plans and schedules for GSE, aircraft, engine, supply chain logistics.

Organized, directed, planned and scheduled timely compliance of Fleet Engineering Orders, Fleet Campaigns & EOs/ECOs Directives of ALIs, ADs, SBs, Modification projects (STC/DASTC), Parts Manufacturing process support projects.

Maintained inspection and maintenance Work Card program, Align MRB/MPD with Maintenance program. Monitored progress of project activities ETOPS and EZAP/EWIS program, Corrosion Prevention & Control Process (CPCP) Program, Evaluate/Create Production Methods and Work Processes.

Provided technical guidance and training of subordinates in the assigned work area and MRO technical support. Sets and measures professional Performance and team building standards. Resolve work problems or task interruptions in Structural, Zonal, and Systems programs.

Integrated Solutions Manager 787 Program / THE BOEING COMPANY - Tukwila, WA 12/2007 - 07/2009

Directed and supported SIP&T, 787 Support & Services Domain/SDD as Integration Project Manager/Resolution Integrator/Liaison within the Domain/LCPT/BCA communities. Provided project management support to cross-functional teams within Commercial Aviation Services (CAS) and 787 Program teams with a $250M budget, achieving a $4.7M under-budget delivery of 7 programs at Entry into Service (EIS).

Applied PMBOK methodology, KPI, and Earned Value (EVM) knowledge of systems integration, requirement management, scope definition and control, organizational staff planning, budget allocation, and team development. Tracked project performance and supported Project Managers with integration processes, design/configuration reviews, and milestone achievement.

Established a team leadership role and interaction with multiple management levels. Worked cross-functionally across organizations, including coordination with non-Boeing partners throughout the value stream.

Led and managed cross-functional teams to perform troubled project research, finding End-to-End Resolution Integration solutions for the 787 Program. Facilitated integrated solutions to emergent issues, ensuring Boeing met contractual obligations, airplane deliveries, and continuous fleet support and strategies.

Maintenance Engineering Analyst / THE BOEING COMPANY - Tukwila, WA 09/2005 - 12/2007

Helped to optimize several airline maintenance operations worldwide by leading a team of Engineers and Analysts by collecting data, analyzing and providing Optimized Advisory Reports, Airline Maintenance Evaluations, Cost Analysis, Technical Consultations in resolving operational issues

Provided Technical and Operational standards, adhering to Part 21, 23 for Airline Operation support, Regulation compliance, Aging Aircraft, Corrosion and Fatigue. Supported 767, 747-LCF (Large Cargo Freighter), -400, -8, 777 and 787 Industry Steering Committees (ISC) and ETOPS Working Group with development and presenting MSG3 Analysis for Schedule Maintenance development.

Developed RFP for Technical consultations to MITAC (Mitsubishi, Japan) and provided Focal leadership of Technical Consultations to Russian Regional Jet (RRJ) program to Sukhoi Aircraft, Moscow, Russia for Super Jet-100.

Developed Maintenance Programs based on MSG-3 Analysis, EWIS/EZAP (Structures/Systems/Zonal Programs), ETOPS, AWLs/CMRs, Service Bulletins & Airworthiness Directives (SBs/ADs) integration with MPD, associated Fatigue technical data, and validates that publications meet all specifications and customer requirements.

Developed procedures and processes to define maintenance requirements for new company products. Coordinated, supported ISC (Industry Steering Committee) in the development of MRBR (Maintenance Review Board Report) and MPD (Maintenance Planning Data) based on MSG-3 Analysis.

Served as Consultant to Customers/Operators, Boeing Mechanics, and other organizations on maintenance practices. Proactively recommend and revise programs based on current maintenance trends and RFS. Applied knowledge of regulatory authorities' (e.g., Federal Aviation Administration [FAA], European Aviation Safety Agency [EASA], Foreign Civil Aviation Authorities [FCAA]), Airport & Maintenance Operations support, rules, regulations, and philosophy.

Led performance of Airline/Operator MRO Maintenance Operational and Process Evaluations, resolved Component issues for Structures, Zonal and Systems with technical, finance, analysis and process, New Product intro Technical Consultations, Maintenance Cost Analysis, Aftermarket Program, Marketing and Sales campaigns.

Maintenance and Modification Programs Lead 757/767/777 / AMERICAN AIRLINES - 12/1998 - 09/2005 Fort Worth, TX

Led and directed cross-functional teams for Maintenance, Modifications, and exploratory ITAR (Missile Defense System) programs. Designed departmental processes for smoother and quality workflow, prioritizing workload and implementing practices to maintain production quality and quantity.

Supported Product/Fleet operations with PLM/SLM, managing RFPs for vendors and suppliers, tooling, and equipment to meet schedule commitments or statement of work (SOW) impacts for system wide operation. Ensured compliance with all manuals (AMM, IPC, FIM, CMM, GMM) and oversaw significant project and Fleet Management coordination

Supported Structures/Systems/Zonal Maintenance and Modifications, including Interior Cabin configurations, In-Flight Entertainment (IFE) projects, vendor programs, upgrades, and fleet management support. Collaborated and coordinated for efficient business results.

Identified milestones for modifications/maintenance programs and present to Product/Fleet Team for meeting deadlines on projects for MRO Heavy checks. Oversee and maintain all Modification & Maintenance Program audits for compliance with AA (American Airlines) and FAA requirements.

Maintenance Operations Controller / AMERICAN EAGLE - Fort Worth, TX 06/1995 - 12/1998

Provided real-time support and authority for the fleet (airframe/component/system) related issues, deferral authority for MEL items, and worked extensively with a network of stakeholders to ensure Safety, Compliance, Reliability, and Schedule integrity

Aircraft Maintenance Technician / COMAIR INC - Orlando, FL 07/1991 - 04/1995

EDUCATION & TRAINING

MBA: Business Administration Management in Aviation 10/2021 Embry-Riddle Aeronautical University

SAFe 4 DevOps (Scaled Agile Framework essentials) 02/2019

Scaled Agile Inc.

3DEXPERIENCE V6 Platform – Aerospace PLM (A&D) 10/2018

Dassault Systemes

Embry-Riddle Aeronautical University Certifications: 09-12/2016

Unmanned Aircraft System (UAS) Key Concepts

Maintenance, Repair, and Overhaul

Aircraft Operation Center Behind Scenes

Bachelor of Science: Aviation Management/Maintenance 08/2016

Embry-Riddle Aeronautical University

Program Management Best Practices (PMBP) 02/2009

The Boeing Company

Advanced Project Management Certification (PMBOK) 08/2008

Stanford University

Project Management Certification (PMBOK) 05/2007

University of Washington

Business & Operations Strategy Management (BusOps) 08/2006

Stanford University

AIRFRAME & POWERPLANT License (A&P) 04/1991

Federal Aviation Administration (FAA)

Aviation Maintenance Technology Diploma: 01/1991

Texas Aerotech

AS Degree - Electrical Engineering 07/1981

JN Polytechnic

LinkedIn: https://www.linkedin.com/in/herald-sukasi-63239513,

https://www.linkedin.com/services/page/36892031050a4bb352/

ACCOMPLISHMENTS & SKILLS

Program Development and Project Management:

Handling Cost, Quality, and Schedule, Proficient in Microsoft Project, Primavera, Windchill, Microsoft Milestone, Experience with PLM/ERP 1.5 and Microsoft Suite tools, Digital tool expertise: 3DEXPERIENCE V6 A&D, Change & Integration Management methodologies.

• Aviation Maintenance and Operations:

FAA/EASA/FCAA & OSHA regulations, MRO Aircraft Maintenance Engineering & Operations (IT & Non-IT), Maintenance & Modification Programs (including IFE), Compliance with FAA Mandates (ADs, SBs), AWLs & CMRs, STCs & DASTCs, Capital projects (Cabin Configurations), IFE, SATCOM, ITAR projects, ICA Publications including iSpec/S1000D, Fleet and Product Lifecycle Management (PLM), Process Management, Myboeingfleet, Operation Management, Consultations & Training, AOG/Aftermarket Support, Marketing, Acquisitions & Retirement Support, Vendor & Supply Chain Management, Maintenance Operational Evaluations, Industry Steering Committee (ISC) and Change Board (CCB) leadership.

Engineering and Technical Expertise:

MSG-3, Critical Path, Root Cause, Gap & FEA Analyses, DO-178 standards, Schedule Maintenance Task Development for MRBR/MPD, MRO Product Support, Systems Assemblies expertise (Power Plant, Landing Gear & APU), EVM, KPI, AS9100/ISO 9001 Quality Management methodologies, Business & Operational Strategies, Technical Issue Resolutions, Profit & Loss (P&L) and Long-Range Business Plans (LRBP), Leadership and management of cross-functional teams.

Certifications and Compliance:

AWL & CMR Certifications, Structures, Systems & Zonal Programs, ETOPS, EZAP/EWIS, Validation & Verification (ARP4754), Continuing Airworthiness Surveillance System (CASS)

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