Social Media Customer Service

Professional Experience

ASSISTANT MANAGER

Golden Greens Lawrence, Michigan 2022 - Present

A position supporting family friends in their startup provisioning center to establish and maintain their business operations. Key team member in creating the business culture and positive community reputation for the business.

• Hire, manage, train, motivate, and encourage employees.

• Customer Service and Sales Management to ensure repeat business and provide product knowledge.

• Administration responsibilities, website & social media strategy, supply chain, and vendor management. AGRICULTURIST, CULTIVATOR, AND OPERATIONS MANAGEMENT Nakoff Greenhouses & Farm Bloomingdale, Michigan 2020 - Present As the Covid 19 Pandemic restrictions and uncertainty continued post college graduation, joined the family business to support growth, sustainability, and farm efforts.

• Cultivating crops from sow to harvest. Hiring and managing temporary workers as needed.

• Operations Management; ordering equipment, building and equipment maintenance/repair, pest management, administrative tasks, ensuring positive plant health/best agricultural practices, etc. ENERGY AUDITOR

Superior Watershed Partnership Marquette, Michigan 2018 - 2020 An innovative role with the 501c3 nonprofit that provides technical, educational, and monitoring assistance for a variety of Great Lakes and State of Michigan protection initiatives. This position collaborated with Michigan Department of Health & Human Services (MDHHS) Navigation and Referral Partner for the Michigan Energy Assistance Program (MEAP).

• Visited households across the Upper Peninsula of Michigan, audited for energy efficiencies. Offered cost savings suggestions to significantly reduce homeowner energy bills.

• Worked with grant writers to ensure qualifying homes received upgrades including energy efficient appliances, windows, and solar power capabilities.

• Installed window seals, new appliances, and solar grids on-location. Leadership

FOUNDER/PRESIDENT & MEMBER

Northern Michigan University Marquette, Michigan 2016 - 2020 Founded the NMU Men's Club Volleyball and resided as President for the first 2 years. Participated as a member of NMU's Fisheries & Wildlife Club.

OFFICER

Chicago Prep High School for Agricultural Sciences Chicago, Illinois 2012 - 2016 Presided as an officer for CHSAS's Future Farmers of America (FFA) Chapter for all 4 years of attendance. EDWARD NAKOFF

E N V I R O N M E N T A L P R O F E S S I O N A L, A G R I C U L T U R I S T, & O P E R A T I O N S M A N A G E M E N T

773-***-****

Education

BACHELOR OF

SCIENCE in

Environmental Studies

& Sustainability

MINOR in Renewable

Resources &

Alternative Energies

Northern Michigan

University

Marquette, Michigan

Graduate 2020

Chicago Prep High School

for Agricultural Sciences

Chicago, Illinois

Graduate 2016

Technologies

• Retail (POS) Systems

• Website Management

• Social Media Strategy

• HEI Auditing Software

• Microsoft Suite

Skills

• Leadership

• Quick Learner

• Communication

• Customer Service

• Sales

• Strong Work Ethic

• Personable

• Organized & Flexible

• Team Oriented

• Prioritization

• Problem Solving

• Agricultural and

Environmental Subject

Matter Expertise

• Analytical

• Auditing

Profile

Driven, knowledgeable, and dedicated environmental professional with a strong agricultural background and experience with operations, retail, sales, and business management. "I offer a solid work ethic proven in fast- paced retail work, detailed auditing/analysis, and agricultural experience along with an excitement for continued learning of environmental sustainability, safety, and innovation." ********@*****.*** Bloomingdale, Michigan linkedin.com/in/edward-nakoff-6b5706170/

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