Accounts Receivable Sales Representative

PROFESSIONAL SUMMARY

Knowledgeable about preparing invoices, processing payments and pursuing

past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance- driven.

WORK HISTORY

Accounts Receivable and Billing Specialist, 09/2011 to 08/2024 Farratech Inc. - Norcross, GA

Inside Sales Representative, 09/2011 to 08/2024

Farratech Inc - Norcross GA

Dispatch Supervisor, 01/1996 to 01/2009

IKON Office Solutions - Lawrenceville, GA

CONTACT

Address: Loganville, GA 30052

Phone: 770-***-****

Email: ******.*********@*****.***

SKILLS

EDUCATION

High School Diploma, 1991

Grundy High School - Grundy, VA

ANDREA RANDALL

Prepared and mailed invoices to customers, processed payments, and documented account updates.

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Maintained strong client relationships through effective communication regarding account status, invoice inquiries, and payment arrangements.

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Proactively identified potential issues in accounts receivable processes and recommended solutions for improvement, leading to enhanced operational efficiency.

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Ensured timely application of cash receipts by reconciling daily bank deposits to customer accounts, maintaining accurate account records.

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Submitted cash and check deposits and generated cash receipts to record money received.

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• Answered customers' questions regarding products, prices, and availability. Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.

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Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.

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Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.

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Supervised team of 25 employees and provided training focused on maximizing overall performance.

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Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.

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Created a positive work environment through open communication channels and fostering teamwork among staff members.

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Streamlined dispatch operations by implementing efficient scheduling and routing strategies.

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• Invoice Processing

• Accounting Software Proficiency

• Cash application

• Collections Management

• Relationship Building

• Collections

• Quality Assurance

• Microsoft Office

• Excel

• Coaching and Mentoring

• QuickBooks

• Adaptability

• Time management abilities

• Quality Control

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