Customer Service High School
Resume:
Ashley Ortegon
Seeking long term employment with a company that provides growth.
Pasadena, TX 77503
******.***********@******.***
I am seeking long term employment, I am a fast learner, I love helping people.,and I am a team player .
I am currently residing in Pasadena Tx, and I am seeking employment in the area . Authorized to work in the US for any employer
Work Experience
Child Nutrition Worker
PISD - Pasadena, TX
August 2022 to Present
As a kitchen helper I worked in all areas of the kitchen,I worked on dishes,cashier,line server,cook,and helper.I also participated in prep,I mainly prepped,fruits,vegetables,and meats while I was the cook.I also stocked,and participated in daily cleaning duties,and monthly deep cleaning assignments . Accounting Clerk
Shipyard Supply - Pasadena, TX
June 2020 to January 2022
Greeting all arriving guest,and directing them to the correct person of contact . Answering phones, transferring calls, making payments, taking payments . Emailing with management, customers, and vendors . Scanning, faxing, basic cleaning of the office, making coffee . Retreiving mail, paying locations utilities .
Collections Representative
Archer Rv - Houston, TX
April 2018 to May 2020
Answering phones, transferring calls, cold calling, taking payments on past due accounts, tracking Rvs, repo paperwork, also making new contracts.
General Manager
Wingstop - Houston, TX
May 2014 to January 2019
Ensuring guest received outstanding customer service, also ensuring the cleanliness was up to standard, proper procedure was being followed by all staff .Hiring, terminating, coaching, training, food cost, labor control, scheduling .Also bank deposits
Education
Medical Assisting
HCC - Houston, TX
January 2010 to February 2012
High school or equivalent
La Marque Learning Center - La Marque, TX
August 2006 to November 2006
High school or equivalent in Basic
Taylor High School - Houston, TX
Skills
• Excel
• Experience with Children (1 year)
• Host/Hostess Experience (3 years)
• Serving Experience (1 year)
• Front Desk (1 year)
• Food Service (10+ years)
• Clerical Experience (3 years)
• Organizational Skills (10+ years)
• Cold Calling (2 years)
• Upselling (5 years)
• POS (10+ years)
• Cash Handling (10+ years)
• Bookkeeping (1 year)
• Accounts receivable (3 years)
• Office Management (1 year)
• Payroll (10+ years)
• Data Entry (3 years)
• Multi-line Phone Systems (10+ years)
• Accounts Payable
• Medical Billing
• Sales
• QuickBooks
• Account Reconciliation
• Retail sales
• Customer service
Certifications and Licenses
CPR
February 2022 to February 2024
I am CPR certified
Food Handler Certification
Additional Information
Manager Serve Safe
Tabc
Food Handlers
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