Human Resources Information Systems

Meredith Lee Askew

Human Resources Professional

********.*.*****@*****.*** www.linkedin.com/in/meredithaskew 314-***-**** Florissant, MO 63034

A top-performing Human Resources Professional with extensive experience in project and information systems management. Proven ability in evaluating existing operations to identify inefficiencies and redundancies, innovating strategic process improvements to enhance workflow, improve client engagement and retention while maximizing profit margins. Recognized for ability to establish clear channels of communication to navigate complex situations, delivering effective solutions on all HR matters and HR Information Systems alike.

Professional Experience

Easterseals Midwest St. Louis, MO 2023

HRIS Manager, 2023

Administered and maintained various ADP systems which included security administration, configuration, managing enhancements, maintenance, testing, and system upgrades. Worked with various areas of the business to provide education, insight, and/or new functionality to increase user adoption, user efficiency, reduce redundancy and provide cost savings. Supported integrations with ADP and other systems. Analyzed data for accuracy and system performance metrics. Ensured all future releases and enhancements were communicated to the senior leadership team to stimulate further review and discussion for actual organization release. Developed/Presented HRIS training to end users. Assisted in development and implementation of HRIS policies and procedures. Managed HRIS Specialist in carrying out day to day activities and objectives were accomplished. This included interviewing, hiring and training as well as providing effective coaching, feedback and performance evaluations.

Key Accomplishments:

Led MyADP project to validate organizational readiness as ADP provided a few months’ timeline to transition over to this system, retiring the ADP Vantage system. After finding various defects, legal/compliance and user issues, I was able to successfully have the organization be the last to transition to the platform, giving an additional year to transition the organization

Development and testing for onboarding employees three ways in MyADP – Mobile App, desktop and tablet

Software:

ADP Vantage, MyADP, ADP Mobile, Workforce Manager, MS Office, Zoom, WebEx, and Office Suite

Eyecare Partners Ballwin, MO 2022-2023

Project Manager, 2022-2023

Senior HRIS Systems Administrator, 2023

Administered and maintained Dayforce HCM which included security administration, configuration, managing enhancements, maintenance, and system upgrades. This included maintaining a tracking log of service issues, projects, enhancements and updates daily, meeting with senior leadership and individual project team members for updates and next steps. Worked with various areas of the business to provide education, insight, and/or new functionality to increase user adoption, user efficiency, reduce redundancy and provide cost savings. Supported integrations with Dayforce HCM and other systems. Analyzed data for accuracy and system performance metrics. Ensured all future releases and enhancements were communicated to the senior leadership team to stimulate further review and discussion for actual organization release. Mentored/trained team members directly/indirectly, reviewed their work, provided effective constructive feedback to achieve their best performance and goal attainment.

Key Accomplishments:

Lead and completed an acquisition over 300 employees into the Dayforce HCM and LMS Systems in 9 months from company purchase to go live with our organization for payroll processing, benefits and technologies

Introduced structured project methodologies to the entire organization from RFP to Project Close Out

Software:

Dayforce HCM, Dayforce Mobile, Zoom, and G-Suite

Knighthawk Security Services, LLC Cottleville, MO 2021-2023

HR/office Manager

Recruit and maintain talent including monthly 1:1s with each employee. Monthly meeting with CEO for overall HR status update. Communicated with clients, potential clients & employees via virtual meetings, emails, phone calls and in-person meetings. Track and maintain compliance and regulatory requirements for the organization include federal, state, and local employment laws and regulations along security officer training and certifications requirements by county and/or client need. Handle employment-related inquiries from clients, supervisors, applicants and government agencies. Create, maintain, administer and execute various programs such as compensation, training and development, talent management, recognition, morale, and disciplinary performance for example. AP duties such as invoicing, payment collection, tracking and dealing with accounting firm daily for business needs.

Key Accomplishments:

Completed a complete revision of the employee handbook that has not been update in over 5 years including adding PTO and disciplinary policy updates or providing a more clear and concise directive on various sections

Thought outside of the box to be proactive, productive and adaptive for the growth of a small business that handles on-call, events and contracted client on-site security needs/details

Software:

QuickBooks, Rackspace, Zoom, Homebase, Office Suite, and Slack

Equifax St. Louis, MO 2020-2021

Data Quality Analyst, Data Quality Assurance

Researched and identified data quality issues reported by client or implementation of a new file or file changes. Analyze data in test and production environments. Communicated with clients via virtual conference calls, emails, phone calls and meetings. Maintained documentation to dictate work completed and contributes to current and future quality of client services.

Key Accomplishments:

Identified and mitigated obstacles to ensure client issues are addressed, optimize the ability to leverage services to meet client needs and efficiency

Thought outside of the box to be proactive, productive and adaptive for Equifax and our clients

Software:

Office Suite and Zoom

WASHINGTON UNIVERSITY IN ST. LOUIS St. Louis, MO 2019 – 2020

IT Project Manager II, Enterprise Applications

Provided comprehensive leadership and guidance to the Research IT team in the integration and conversion of data from Workday to InfoEd. Also, leading a development team for a new software build for SubAwards. Oversaw all facets of project lifecycle from inception to completion, including resource allocation, strategic planning, billing, risk mitigation, and cultivation of potential opportunities.

Key Accomplishments:

Ensured team had made constant progress, met all expected timelines and removed roadblocks.

Established and maintained relationships with internal and external clients, supporting organizational objectives within and outside of the project.

Software:

Workday HCM, WebEx, Zoom, Jira, Confluence, and Office Suite

TYLER TECHNOLOGIES North Little Rock, AR 2018 – 2019

Project Manager, ExecuTime

Provided comprehensive leadership and guidance to public sector entities in the implementation process of new time and attendance systems. Oversaw all facets of project lifecycle from inception to completion, including resource allocation, strategic planning, billing, risk mitigation, and cultivation of potential opportunities.

Key Accomplishments:

Ensured streamlined and successful operations for public sector entities within the communities.

Established and maintained relationships with internal and external clients, supporting organizational objectives within and outside of the project.

Software:

WebEx, Zoom, Jira, Bomgar, ExecuTime, and Office Suite

AUTOMATIC DATA PROCESSING, INC. Liverpool, NY 2012 – 2018

HCM Implementation Consultant, National Accounts, 2015 – 2018

HCM Implementation Specialist, Major Accounts, 2012 – 2015

Directed and managed implementation process of ADP time and attendance systems for clients, customizing systems based on individual needs and varying specifications. Conducted validation and testing of the system to ensure adherence to overarching needs. Managed installation, configuration, and support of software; acted as time clock subject matter expert and completed onsite modeling, user acceptance testing, and training. Communicated with clients via virtual conference calls, trainings, technical assistance, and meetings. Maintained documentation for billing of clients in accordance with contractual stipulations.

Key Accomplishments:

Identified and mitigated obstacles to ensure customer migrations to purchase new ADP systems, providing customization and tailoring of ADP products for specific client needs.

Coordinated large-scale volunteer effort for continuously streamlined workflow and maximized efficiency.

Software:

Enterprise eTime, ADP Workforce Now, WebEx, Zoom, SharePoint, ADP Mobile, ezLaborManager, Bomgar, and Office Suite

Education & Training

MBA in Technology Management, Concentration in Human Resource Management

SUNY POLYTECHNIC INSTITUTE Utica, NY

BS in Human Resource Management SUNY OSWEGO Oswego, NY

AS in Business Administration, Cum Laude ONONDAGA COMMUNITY COLLEGE Syracuse, NY

Professional in Human Resources, HR Certification Institute, Alexandria, VA

Certified Professional, Society of Human Resource Management, Alexandria, VA

Human Capital Strategist, Human Capital Institute, White River Junction, VT

Change Management for HR, Human Capital Institute, White River Junction, VT

Adult Mental Health First Aid, Mental Health Institute, Washington, DC

Substitute Teacher Certificate, Missouri Department of Elementary and Secondary Educations, Jefferson City, MO

Scrum Fundamentals Certified, SCRUMstudy, Phoenix, AZ

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