Customer Service Accounts Receivable

Chau Nguyen

**** ****** ***** #*** 650-***-****

Sunnyvale, CA 94089 ******@*****.***

OBJECTIVE:

To obtain a challenging and responsible position within a prosperous and expanding company offering long term potential where my contributions will lead to professional growth. SKILLS:

● Ability to multi-task and coordinate multiple projects with ease and flexibility

● Strong background in customer service.

● Detail oriented, enthusiastic and proficient and self starter.

● Bilingual with strong written and verbal communication skills

● Works well in a team environment or solo.

PROFESSIONAL EXPERIENCE:

UPS- Fremont, CA 2/2022 - present

2/2022 - present Supervisor

● Develops and maintains good working relationships with employees, management and customers.

● Facilitates constant training with new and current employees.

● Conducts and participates in group meetings.

● Coordinates evaluations with management.

● Determines best solutions for package concerns.

● Consistently demonstrates UPS's high ethical standards and code of conduct.

● Authorized timecard management.

UPS - South San Francisco, CA 10/2016 - 2/2022

Package Handler

● Sorting packages, loading and unloading packages into UPS truck

● Communicate to team members to ensure all sorting packages are sorting correctly according to the zip code

● Trained new employees on sorting packages

U.K- Hair Salon, Burlingame, CA 05/1998-01/2021

Manicurist, Sales, Customer Service

● Independent Contract, Manicurist specialist

● Managed appointments schedules

● Responsible for inventory control and accounts payablePer

● Processed weekly invoices and maintained accurate accounts receivable records Franklin Mutual Funds Executive 2003 - 2013

Personal Assistant (part-time)

● Independently provided executive support for individual executive. Albert Landucci, D.D.S Inc., San Mateo, CA

07/2000-08/2002

Book Keeper, Accounts receivable and Receptionist

● Prepare month-end closing, journal entries and adjusting entries

● Generated and analyzed insurance claims

● Posted payments and maintained accurate accounts receivable records

● Performed data entry of patient’s information

● Schedule appointments for patients

Niku Corporation, Inc., Redwood City, CA 06/2000-12/2000 Staffing Assistant (Temp. Assignment) Accounts Payable Assisting

● Compiled all resumes and distributed into appropriate department files

● Schedule interviews for recruiters, Maintain staffing database

● Conduct references checks on potential employees

● Calculate employee’s travel expense and perform data entry, filing Gap Kid & Banana Republic, Burlingame, CA 11/1998-01/2002

● Cashier, Sales, Stock, Visual Display (Seasonal Help) TECHNICAL SKILLS:

GTS (Global Timecard System), MS office (Word, Excel), MS Outlook, Quicken, Ten-Key, Quickbook, Windows XP, Calligraphy

EDUCATION:

A.S Allied Health Science Skyline College, San Bruno, CA B.A Liberal Studies, Hayward Cal State Hayward,

CA A.A (Accounting Certificate) College San Mateo, San Mateo, CA Cosmetology License Don’s Beauty School,CA

Manicurist License Flavio’s Beauty School, Long Beach, CA References upon request.

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