Program Manager Security Clearance

Baylor, Stephanee

**** ****** **** ** **** George, VA 22485

Phone: 540-***-****

E-mail: *****************@*****.***

Citizenship: US

Security Clearance: Active Secret Clearance

Seeking a position that will allow me the opportunity to contribute to the efficient operation of an organization and also allowing the opportunity to further enhance my skills and knowledge as well as acquire new skills. Very capable of delivering superb customer support, as well as handling several complex tasks simultaneously. Experience

Configuration Management Analyst

(September 2022- Present)

SCCI

Contract Program Manager- Karen Faust, 804-***-****

• Generate database reports such as meeting agendas and minutes, and tracking action items and change requests

• Capture detailed technical comments while displaying to a live and web-based audience

• Generate various status accounting reports, perform data audits, and other CM duties

• Generate/update briefs/presentations and attend meetings as required

• Ensure electronic deliveries of files and documentation occur

• Perform Quality Assurance tasks of configuration data to ensure accuracy

• Development and maintenance of CM processes and Standard Operating Procedures (SOPs) based on program requirements

Program Analyst

II- Procurements

(August 2020-September 2022)

Bowhead Professional Solutions

Contract Program Manager- John Salmon, 540-***-****

• Provide support for two different programs within the Navy’s Integrated Engagement Systems Department while focusing on the Munitions Design, Development, & Integration Branch

• Liaison amongst engineers, configuration management specialists, logistics and project stakeholders to elicit, analyze and implement requirements for system baseline management

• Contributed to various Baseline Working Groups, Integrated Program Reviews, Technical Interface Meetings, System Requirements Reviews, Design Reviews and Weekly Interface and T&E Meetings

• Program secretariat, generating agendas, accurately capturing and distributing highlights and presenting action items

• Maintained and updated the Integrated Master Schedule on a weekly basis for the Munitions Design, Development, & Integration branch based on data from various internal and external sources, weekly syncs and incorporating real time input

• Assessed and provided Integrated Master Schedule updates and assisted in identifying schedule risks and recommended updates to the Program Manager

• Coordinate with vendors on quotes for material/hardware/tooling prices, to form ODC purchase requests.

• Track/organize outsourced projects for completion.

• Sumit and track NSWCDD orders, complete HAZMAT required paperwork as well as Safety and Environmental centers following government policy.

• Process packing slips and 1149’s for NSWCDD.

• Organize and process deliveries and shipping packages with NSWCDD. Executive Assistant (Administrative Assistant Advanced)

(July 2019-August 2020)

Yorktown System Group, LLC

Contract Team Lead- Amy Smith, 540-***-****

As the Executive Assistant, I am responsible for supporting and leading tasks associated with mid-executive level (SES/Flag Officer, O-6 military, GS-15/NH-IV civilian) and general administrative support.

• Support Program Manager and Deputy Program Manager for Missile Defense Agency Sea Based Terminal

• Provide calendar management, meeting request support, meeting attendance, and conference room VTC or CVTC request and assistance

• Maintain and keep a daily binder with several inputs/documents for both the Program Manager and Deputy Program Manager current and up to date

• Travel support provided through DTS, creating and submitting authorizations and vouchers for approval. Adhering to all rules, regulations, and guidelines

• Creating Agenda’s for all upcoming travel for Program Manager after IPR meetings are conducted

• Creating travel folders for upcoming travel events, containing itineraries, meeting information, agendas, maps, directions, and receipts envelop for DTS vouchers

• Editing, coordination, and tracking of several incoming and outgoing e- taskers for review, comments, recommendations from higher level authority

• Submitting Visit Access Requests for all government staff within group

• Submitting International Travel Requests for approval, as well as completing all background work before OCONUS travel begins (APACS requests for approval, Country Clearance Messages, IATP tracker requests) ensuring that all completed training is completed before International Travel Packages are submitted for approval

.

Secretary II

(October 2018-July 2019)

Tatitlek Service Corporation (Naval Surface Warfare Center Dahlgren Division) Contract Program Manager- MaryAnn Oplinger, 540-***-**** As Secretary II, I was responsible for working directly with government personnel in meeting the administrative needs of the command and staff.

• Supporting Division head and team

• Develop effective working relationships across all organizational lines

• Receive, greet, and screen visitors; coordinating appropriate action and or follow up as needed

• Prepare official correspondence, documentation and forms in accordance with the Naval Correspondence Manual and using appropriate format and templates and route for signature and review

• Copy, scan, fax, route, file, distribute, archive, shred, and dispose of documentation

• Receive, sort, distribute, and prepare incoming or outgoing mail

• Using Government systems, Convene, graduate, and create Officer and Enlisted classes

• Establish/Maintain/update office filing systems (both hard copy and electronic) as appropriate following the Records Management guidance

• Receive and coordinate accurate and timely action items and requests

• Create and/or maintain spreadsheets, often with multiple worksheets, using formulas and formatting as appropriate

• Assist across the Division and Department as needed

• Input data, run audits/reports using ERP for all government and contracted personnel weekly Imaging Access Representative

(August 2017- October 2018) Medical Imaging of Fredericksburg Supervisor Jacquelyn Wilson 540-***-****

As an Imaging Access Representative, I was responsible for scheduling inpatient Imaging procedures, checking patients in at scheduled appointment times, answering phones, promptly returning phone calls, and completing appropriate systems entries or paperwork according to the inpatient facilities requirements. As well as obtaining authorizations from insurance companies.

• Maintain strictest confidentiality of patients adhering to all HIPPA guidelines/regulations

• Coordinate schedules with all inpatient facilities

• Obtain all necessary signed consents and orders in order for procedures to be performed

• Explain thoroughly all prep instructions that the patients will need to follow prior to procedures

• Obtain authorization from insurances

• Obtain referrals from referring doctors

• Scanning and uploading documents into EMR system

• Schedule, reschedule, and explain cancellation policy

• Submit medical clearance and EKG requests to other physicians

• Monitor appropriate reports in accordance with the outpatient access process and have a good knowledge of CPT and ICD-10 Codes so that orders are entered accurately and efficiently Assistant Business Office Services Manager

(February 2015- August 2017)

Neuropsychology & Complementary Medicine

Manager-Tiara Johnson, 804-***-****

As the Assistant Business Office Services Manager, I was responsible for performing clinic clerical tasks such as typing, filing, chart preparation, inputting new patients into the system, scanning, making and receiving phone calls to and from patients, insurances, and other clinics. Also supporting the clinic by scheduling appointments, taking messages, composing routine office correspondence, data entry as well as training new hires. Also responsible for collections and reconciliation on past due accounts, analyzing patient accounts to determine status and required actions, interpreting data and reports to determine work priorities to ensure clinic financial goals were met or exceeded, also responsible for maintaining the accounting system used with all up to date financial data, and patient information. All tasks performed independently and with minimal supervision.

• Maintain strictest confidentiality of patients adhering to all HIPPA guidelines/regulations

• Responsible for all timely accounts receivable follow up of unpaid and denied claims

• Responsible for collection of monies owed

• Responsible for posting payments/copays to accounts

• Answering phones, taking messages

• Follow up with all insurances and patients regarding payments and denials

• Establish payment plans

• Work credit balances and refunds

• Recommend accounts for bad debt write offs

• Prepare and submit clean claims to various insurance companies

• Schedule/Reschedule/Confirm Appointments

• Greeting patients, Check in/Check out patients, Prepare patient charts

• EMR/scanning medical records

• Verify insurance benefits/eligibility

• New Hire Training

Imaging Processor II

(April 2012- February 2015)

Geico Indemnity

Manager-Erin Moore

As an Imaging Processor II, I was responsible for developing and testing image processing and data classification algorithms for insurance-related imaging products.

• Efficiently scanned and labeled documents

• Monitor E-faxes route to the correct electronics

• Responsible for diagnosing and maintaining digital scans Member Service Representative

(February 2009- April 2012)

NSWC Federal Credit Union

Supervisor Harry Orvitt

As a Member Services Representative, I was responsible for providing support and service to clients of the Credit Union, respond to requests and complaints, make sales, process orders and provide information on the organization and its services.

• Assist Clients with making deposits and withdrawals

• Interact with clients on a daily basis to generate credit card advances and balance inquiries

• Collaborate with team to reconcile accounts

• Prepare verification letters and memos for clientele via Microsoft Word Skills

• Excellent ability to communicate both orally and in writing

• Strong communication, organizational & time management skills

• Ability to multi-task effectively & efficiently

• Identify and resolve problems promptly Ability to deal tactfully & pleasantly with customers

• Proficient computer, fax, copier, printer, postage machine & multi-line phone system skills

• Excellent administrative/clerical skills

• Ability to work under pressure

• Proficient in Microsoft Office including Word, Excel, Powerpoint, and Outlook

• Ability to adapt to changes and also a very quick learner Education

Diploma (2003)

King George High School

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