Customer Service Bottle
Resume:
Nasia Boggan
Philadelphia, Pennsylvania
************@*****.***
Experience
Cashier
Riccardo’s Pizza & Restaurant, Willingboro, NJ
April 2020 – September 2021
● Efficiently managed transactions and handled cash register operations.
● Delivered prompt and friendly service to customers, enhancing their dining experience.
● Assisted with inventory management and restocking, ensuring a well-organized workspace.
● Addressed customer inquiries and resolved issues, demonstrating strong problem-solving skills.
Usher
The Brind School Theater, Philadelphia, PA
August 2021 – March 2021
● Greeted patrons, guided them to their seats, and provided assistance throughout performances.
● Managed ticketing and entry processes, ensuring a smooth and enjoyable experience for all guests.
● Collaborated with team members to handle crowd control and address any performance-related issues.
● Maintained a professional and courteous demeanor in a fast-paced, high-pressure environment.
Barista & Customer Service Associate
Good Karma Cafe, Philadelphia, PA
March 2023 – July 2024
● Prepared and served coffee, beverages, and food items to customers with precision and efficiency.
2
● Provided exceptional customer service, addressing special requests and resolving complaints.
● Operated point-of-sale systems and managed cash
transactions with accuracy.
● Maintained cleanliness and organization of the workspace, contributing to a positive environment.
Education
BFA, University of The Arts, Philadelphia, PA
August 2021 – May 2024
BA, Drexel University September 2024 - June 2024
Skills
● Customer Service: Adept at creating positive interactions, addressing customer needs, and providing solutions.
● Communication: Strong verbal and interpersonal skills; able to convey information clearly and effectively.
● Teamwork: Collaborative team player with experience working in both theater and café environments.
● Problem-Solving: Quick thinker with the ability to handle unexpected situations calmly and efficiently.
● Cash Handling: Experienced in managing transactions and maintaining accurate cash records.
Additional Information
● Passionate about creating memorable customer experiences and contributing to team success.
Contact this candidate