Sunitha Ramakrishnan
Mason, OH *****
********@*****.***
• I'm a dynamic and quick learning personal Banker with extensive experience in the Financial Industry, ten years of experience in teller and three years of experience in office management and administration. I'm looking to get back my foot in the door with an established organization that offers roomfor growth, stability and an award winning culture. I am confident in my ability to make an immediate and lasting impact with the company as my complex problem solving and adept technical abilities will allow me to learn quickly and stay calm in fast paced environments. I am extremely excited about this potential fit with work with a great Company where I can restart my career. Authorized to work in the US for any employer
Work Experience
Personal Banker I
Fifth Third Bank - Cincinnati, OH
October 2022 to Present
Senior Teller
fifth third bank - Cincinnati, OH
September 2013 to October 2022
Accomplishments
• Efficiently conducted financial transactions ranging from withdrawals, deposits, loan repayment activities, credit card dealings, vault replenishment and balancing activities for optimal customer service
• Verify required documents, I .e., evaluating a new potential clients
• Analyze market trends and monitor customer accounts
• Reviewing and ensuring all required KYC regulatory requirements for new and existing clients
• Managed entire branch ATM transactions including ATM balancing, replenishment and withdrawals
• Developed strong customer relations by appeasing customer concerns via phone and in branch discourse by effectively communicating bank policies and increasing consumer financial knowledge
• Progressed from CSR to Senior CSR in less than two years
• Consistently achieved or exceeded sales goals by up to 150%
• Received certificates of excellence award August 30 2022 for recognition of outstanding effort in being a Top CSR performer for greater Cincinnati Market! Merchandising Supervisor
Levis Straus & Co - Lodi, OH
August 2011 to September 2013
Accomplishments
• Promoted from sales associate to supervisor in less than one year
• Increased employee base productivity by successfully training junior employees about efficient sales associate activities and conduct
• Stimulated consumer sales by effectively organized merchandise for maximum visual appeal and efficient use of store area
• Proficiently handled financials by preparing daily sales reports and bank statements Sales Associate
Polo Ralph Lauren - Lodi, OH
September 2006 to August 2011
Accomplishments
• Prepared product inventories and efficiently new products to customer for increased sales
• Implemented necessary promotions within store such as markdowns to increase consumer traffic
• Played active role in year-end inventory turnover assessment and replenishment Education
Associate's degree in World History, Indian History, Malayalam. Economics, Logics
NSS Women's College - Thiruvananthapuram, Kerala
June 1988 to March 1990
High School Diploma
Cottonhill Girls High School - Thiruvananthapuram, Kerala 1985 to 1988
Skills
• Financial services (10+ years)
• Financial Report Writing (2 years)
• Hindi
• Accounting (2 years)
• Office Management
• Cash management (10+ years)
• Banking (10+ years)
• Fraud (10+ years)
• Microsoft Office (10+ years)
• Debits & credits (10+ years)
• Microsoft Powerpoint (10+ years)
• Management (2 years)
• English
• Web Design
• HTML5
• QuickBooks
• Financial Analysis
• Sales