Customer Service Representative
Resume:
MARRY JEE L. IMBO
Purok * Liptong
Valencia, Negros Oriental 6215
********@*****.***
PROFILE
Determined, motivated, professional and a dedicated person who has ambition to succeed. Focused on doing things right and quick. I can multitask well, am a good listener and fast learner. Able to maintain a good attitude under pressure and can also work efficiently on my own.
WORK EXPERIENCE
CONVERGYS PHILIPPINES
March - August, 2008
Customer Care Representative
Telco - Sprint Account
AEGIS PEOPLE SUPPORT
February 2009- December 2010
Customer Service Representative
Orbitz.com, Cheaptickets
Help customers with complaints & questions, give customers information about products and services, take orders and process returns. Keeping customers promptly informed of any changes and offering suitable alternative when appropriate.
QUALFON PHILIPPINES INC.
November 2012 - Present
Customer Service Representative - Tier III
Telco - Tracfone Wireless
Local Number Portability Agent (2015-2017)
Interact with customers via inbound and outbound calls, providing technical assistance, handles customer service and general information.
EDUCATION
NEGROS ORIENTAL STATE UNIVERSITY Graduated: 2006- 2007
Associate in Medical Dental Nursing Assistant
ASIAN COLLEGE OF SCIENCE and TECHNOLOGY
2 Semesters 2002
Bachelor of Science in Information Technology
NEGROS ORIENTAL HIGH SCHOOL Graduated: 2001 - 2002
TAYASAN CENTRAL SCHOOL
Poblacion Tayasan, Negros Oriental Graduated: 1996 – 1997
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