Customer Service Store Manager
Resume:
DEIDRE BARKER
*************@*****.***
QUINLAN, TX 75474
SKILLS
Over 15 years of experience training, building, and managing teams in various settings.
Effective time management skills and detail-oriented.
Excellent customer service and problem-solving skills.
Ability to communicate and collaborate with teams to achieve goals.
PROFESSIONAL SUMMARY
Highly skilled professional with over twenty years of experience in customer service roles and fifteen years of experience in management roles. Proficient in handling financial transactions, including sales and managerial deposits. Demonstrated ability to lead and mentor a team of over fifteen employees, and consistently achieving task-based objectives. Proven track record of delivering exceptional customer service and driving operational efficiency. Highly organized with excellent time-management skills.
CHARACTER REFERENCES
Monica Cooper Mobile: 469-***-****
Mike Holiday Mobile: 972-***-****
Stacy Emerson Mobile: 214-***-****
RELEVANT EXPERIENCE
DOLLAR TREE – GREENVILLE, TX
Store Manager - December 2023 – June 2024
Manage daily operations including store cleanliness, replenishing merchandise, sales, and customer satisfaction.
Led interviewing and hiring decisions for the store. Monitored employee performance and provided feedback as appropriate.
Collaborated with upper management to maintain state and company requirements for store audits.
BUCCEE’S – ROYSE CITY, TX
Deli Worker - February 2021 – November 2023
Maintain excellent customer service to ensure satisfaction.
Prepare food items, as needed, to maintain inventory and ensure food quality.
Maintain cleanliness and sanitation standards within the deli.
Report any issue pertaining to equipment or job procedures to management to maintain effective protocols.
CVS – SULFUR SPRINGS, TX
Pharmacy Cashier – October 2020 – February 2021
Assist customers in receiving prescriptions and ensure their understanding of medication risks and usage.
Consulted with pharmacy technicians and pharmacists to address customer questions and concerns.
Verify patient identity and insurance information to maintain state guidelines.
Collected prescription payment from customers and packaged medications.
RELEVANT EXPERIENCE
TACO BELL – QUINLAN, TX
Assistant Store Manager – August 2018 – October 2020
Assisted the general manager in daily operations and decision-making.
Trained and supervised staff on company policies and procedures.
Monitored food preparation and ensured quality and safety standards are met.
Handled customer inquiries and resolved issues in a timely and professional manner.
LAMI PRODUCTS, INC – TX, AR, OK
Territory Manager - February 2015 – June 2018
Collaborated with upper management to maintain state and company requirements for store audits.
Reported any issue pertaining to equipment or job procedures to management to maintain effective protocols.
Monitored product inventory and quality standards for required territory.
DOLLAR TREE – GARLAND, TX
District Store Trainer - May 2005 – January 2014
Collaborated with store managers to monitor training effectiveness and enhance employee skills.
Ensured consistency in training materials and techniques across multiple locations.
Performed all job duties listed on recent temporary store manager position.
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