Vocational Rehabilitation Counselor
Resume:
MELISA DONAHUE
*************@*****.*** ©
*** ******* **** **********, ** 36330 @)
SUMMARY
Motivated and skilled in understanding policies. Excellent communication skills with contractors, medical and
university personnel. Invested in serving my community, especially those with disabilities, to a high degree of
efficiency and knowledge. Interested in varied opportunities related to the local government, medical assisting
EDUCATION
University of Tennessee, Knoxville
Master of Science - Vocational Rehabilitation
2015-2017
University of Tennessee, Knoxville
Bachelor’s of Science in Education and
Communication Disorders
2012-2014
SKILLS
* Managing a large caseload to complete
goals
* Strong organizational and time-
management skills
¢ Exceptional communication and
interpersonal skills
¢ Ability to work independently and as part
of ateam
* Detailed work, excellent writing skills
and able to prioritize tasks
¢ Experience in managing and handling
financial documents
CERTIFICATIONS
¢ Intermediate level - American Sign
Language
* CRC- Certified Rehabilliation
Certification
PROFESSIONAL EXPERIENCE
Vocational Rehabilitation Counselor
Veteran Affairs - VBA 2018 - 2024
Manage the schedules and calendars to ensure timely delivery of
service to Veterans
Coordinate education and employment services
Prepare and distribute meeting agendas, correspondence with
clients, education facilities, upper management and staff
Handle confidential information and documents with discretion
and maintain policy when interacting with clients, outside
providers, and internal support systems
Vocational Rehabilitation Counselor
State of Tennessee 2016 - 2018
Managed calendars, scheduled appointments, and arranged
meetings and conferences
Prepared and distributed reports, presentations, and other
materials
Handled confidential documents and maintained their proper
organization
Coordinated services with clients and local businesses
Systems of Support Coordinator
Project Transitions 2016 - 2017
Managed and coordinating schedules, meetings, and travel to
rural areas for service to individuals with dual diagnoses of
intellectual and physical disabilities
Conducted intake interviews
24/7 on call response with video support and travel to location
to meet needs of clients in their homes
Utilized descalation strategies for crisis situations
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