Server
Resume:
Angela Cheli
Server
Largo, FL *****
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Server
IHOP-Largo, FL
July 2023 to Present
Assist guests by giving them a great dining experience. Help out with all carry out or online orders. Complete all open and closing sidework.
Server
Metro Diner-Saint Petersburg, FL
February 2020 to March 2021
• Assisted guests with making menu choices in an informative and helpful manner.
• Provided outstanding customer service resulting in many returning guests.
• Expert knowledge of menu items, ingredients, garnishes, and preparation methods.
• Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests.
• Efficiently closed restaurant operations to manager's satisfaction. Server
Red Mesa-Saint Petersburg, FL
April 2012 to April 2017
• Provided outstanding sales and customer service in a fast-paced restaurant.
• Multi-tasked in several areas of service: greeting and assisting guests at the door, over the phone, take-out orders, reservations, and individual table side assistance.
• Managed several tables of guests during high volume operations.
• Built loyal clientele through friendly interactions and consistent service.
• Proficient in the recommendation of menu and featured items. Used suggestive and add on selling, paired wine with food, and exhibited proper wine presentation.
• Trained new employees according to company policies and procedures, menu items, POS/Restaurant Manager computer system, and sequence of service.
• Handled cash, credit card transactions, and maintained fiscal responsibility. Administrative Assistant
International Power Corp-Clearwater, FL
April 2008 to April 2012
• Supported the President of the company with several administrative functions and tasks.
• Managed calendar by scheduling appointments and preparing for meetings.
• Organized contact lists.
• Developed & maintained filing systems.
• Provided outstanding customer service in a timely manner.
• Managed multiple tasks at a time with quality and accuracy. Sales Support, Administrative & Marketing Assistant Equifax-Saint Petersburg, FL
January 2000 to December 2005
• Assisted with the sales development & administrative service of high-dollar contract accounts in the employment/education advertising category.
• Assisted account executives in selling advertising via inbound and outbound calls, and email in effort to achieve team revenue goals.
• Managed account executives' desks in their absence. Managed team calendar. Education
High school or equivalent
Skills
• Serving Experience
• Cash handling
• Customer service
Certifications and Licenses
Food Handler Certification Safe Server
Food Handler Certification
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