SAJUDHEEN K.U
Experienced Digital Marketing Executive with a strong background in creating and managing online marketing campaigns. Skilled in SEO, social media, and content marketing, focusing on driving traffic and increasing conversions. Proven track record of optimizing digital strategies to meet business objectives. Skills
Content Marketing
Lead Nurturing
Email Marketing
Social Media Advertising
Graphic Design Abilities
SEO and SEM
Content Creation
Graphic Design
Sales Process and Persuasion
Data Analysis
Email marketing campaigns
Competitor Analysis
Lead Generation Campaigns
Google Analytics
Google Ads
Mail Chimp
Strategic Planning
Work History
Digital Marketing Executive
Address Coimbatore, TN 641035
Phone 944-***-****
E-mail *********@*****.***
LinkedIn https://www.linkedin.com/in/ku-
sajudheen-006250a3/
Apr 2017 -
Feb 2024
Digital Marketing Executive
PPTS India Pvt Ltd, Coimbatore, India
Increased website traffic by implementing search engine optimization strategies and keyword research
Planned and executed web, SEO, database marketing and social media advertising campaigns
Created email blast campaigns to target key customers Brainstormed content marketing strategies based around client's business goals, existing content and chosen key performance indicators
Monitored and analyzed market and competitor metrics to inform digital marketing strategies
Expanded market reach by researching new channels, identifying emerging trends, and capitalizing on growth opportunities
Created solution-based execution plans to achieve business goals based on Google Analytics and internal reporting data
Improved lead quality by developing targeted content for each stage of the buyer''s journey
Created and distributed monthly SEO reports to notify clients of site traffic, goals and KPIs Developed successful email marketing campaigns for enhanced customer engagement and retention
Feb 2015 -
Dec 2016
Process Associate
Customer Line Pvt LTD, Kochi, India
Managing master data, including creation, updates, and deletion. Managing users and user roles.
Provide quality assurance of imported data, working with quality assurance analysts if necessary.
Commissioning and decommissioning of data sets.
Processing confidential data and information according to guidelines. Helping develop reports and analyses.
Managing and designing the reporting environment, including data sources, security, and metadata.
Supporting the data warehouse in identifying and revising reporting requirements. Troubleshooting the reporting database environment and reports. Evaluating changes and updates to source production systems. Training end-users on new reports and dashboards.
Providing technical expertise in data storage structures, data mining, and data cleansing. Apr 2013 -
Oct 2014
Help Desk Support
Igooz Technologies, Thrissur, India
Handle incoming and outgoing emails efficiently, ensuring timely responses to customer inquiries and support requests.
Provide assistance and support to customers via email, addressing their questions, concerns, and issues professionally and empathetically. Identify and resolve customer issues or complaints, escalating complex problems to higher levels of support when necessary.
Maintain accurate records of customer interactions, issues, and resolutions. Document common problems and solutions for future reference. Follow up with customers to ensure their issues are resolved to their satisfaction and to gather feedback on their support experience.
Jan 2011 -
Dec 2012
Technical Support
SABIOS, Trivandrum, India
Provide timely and accurate responses to customer emails, addressing their questions, concerns, and issues
Identify and troubleshoot problems reported by customers, offering solutions and ensuring their issues are resolved efficiently.
Assist customers with a variety of tasks, such as account management, product information, order status, and technical support.
Keep detailed records of customer interactions, transactions, and feedback to ensure accurate tracking and follow-up
Gather customer feedback and report on common issues or trends to help improve products, services, and support processes.
Identify opportunities for improving support processes and contribute to the development of best practices for email support.
Oct 2009 - Jul
2010
Administrative Assistant
PRESIDENCY KID LEATHER LTD, Chennai, India
Maintaining and organizing company documents in a systematic and efficient manner Managing the flow of documents within the organization and ensuring timely distribution to relevant departments
Maintaining document control procedures and ensuring compliance with company standards and policies
Archiving and retrieving documents as needed for reference or audit purposes Ensuring that all documents are accurately labeled, stored, and easily accessible. Education
Jul 2003 - Jul
2006
Bachelor of Science: Computer Science
IHRD (University of Calicut) - Vadakkencherry
Final Grade: 57%
Jun 2001 -
Mar 2003
High School Diploma
Plus Two - Board of Higher Secondary - Vadakkencherry Final Grade: 50%
Certifications
The Fundamentals of Digital Marketing, Google, 09/01/19 Google Analytics for Beginners, Google, 03/01/24, 03/01/27