Customer Service Crew Member

ARTHUR CONTRERAS

***.***********@*****.*** 619-***-**** La Mesa, CA 91942

Summary

Reliable Stocker skilled in carrying store products. Proficient in interpreting stocking instructions and shelving products accurately. Dedicated worker consistently arrives at work on time with friendly attitude. Brings several years of retail experience.

Skills

• Merchandise Stocking

• Supply Restocking

• Product Organization

• Shelf Stocking

• Safety processes and procedures

• Positive attitude, willing to learn

• Friendly and Personable

• Inventory reporting

Experience

Arc Of San Diego San Diego, CA

Job Coach I

02/2018 - 06/2024

• Met with assigned crew members daily assuring proper cleanliness, uniform attire.

• Coached clients on appropriate workplace behavior and expectation,

• At daily meetings discussed tasks for the day, and included any serving specifics for the menu to be served.

• Provided individual schedules for the crew as it relates to tasks to be completed at different times during the shift.

• At mid-shift reported on each crew member's ability to complete their daily tasks, customer service skills and overall performance.

• When deficiencies were noted, met with crew member to discuss the areas needing improvement and provided feedback on how to better correct the deficiency.

• Reported staff performance using the Therap software product. ARC of San Diego San Diego, CA

Mess Attendant

12/2009 - 02/2018

• Washed trays, dishes. utensils collected from the dining area and pots, pans and cooking equipment from kitchen.

• Loaded and unloaded dishwasher and placed trays in dining area.

• Cleaned and sanitized food prep and serving areas, ensuring sanitation standards were met.

• Swept,mopped, wiped down counters in kitchen and serving areas.

• Carried out garbage disposal duties in a timely manner ensuring sanitation protocols were followed at all times.

• Ensured that the mess hall was clean before each meal service.

• Replenished/restocked condiments and salad bar utensils as required.

• Performed daily inventory of cleaning/sanitizing supplies, paper products, condiments, beverages, and miscellaneous food ie. breads and rolls.

• Stocked inventory, placing products in designated areas. Education and Training

San Diego City College, San Diego, CA

Associate of Arts in Industrial Supervision

06/1980

Palmdale High School Palmdale, CA

High School Diploma

06/1970

Languages

Spanish:

Limited

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