Experienced Administrative Assistant/Office Coordinator

MELISSA HANAN

916-***-**** ********@*****.*** https://www.linkedin.com/in/melissa-hanan-16538328/ PROFESSIONAL SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Operates with a strong sense of urgency and thrives in a fast-paced setting. Actively seeks and implements efficient procedures for consistency throughout departments. SKILLS

• Microsoft Office Suite

• Progress Reports

• Document Management

• Work Breakdown Structure (WBS)

• Office Management

• Formatting & Templates

• MS Project

• Event Planning

• SOP Creation

• Concur

• Ariba/Coupa

• Adobe Acrobat Pro

PROFESSIONAL EXPERIENCE

BLACK & VEATCH REGIONAL OFFICE ADMIN/PROJECT SUPPORT ASSISTANT 7/2023 to Present

• Planned and coordinated all office events.

• Oversee new hire in office procedures and set up workstations.

• Updated and submitted progress reports and invoices to clients. Updated invoice tracking spreadsheets.

• Take meeting notes, book meetings in Teams and Outlook.

• Oversee all administrative functions, duties, and maintenance of office.

• Maintain inventory of office supplies, breakroom supplies, IT equipment and PPE.

• Make travel arrangements, hotel bookings and restaurant reservations for local and out of town events. TESCO CONTROLS PROJECT SCHEDULER 8/2016 to 7/2023

• Coordinated with PMs and Engineers to support their project schedules.

• Created and updated Scheduling SOPs.

• Updated data in MS Project received from multiple depts.

• Updated and analyzed report data and resolved any discrepancies.

• Main contact for schedule related questions regarding resource assignments, task creation and timesheet entry. TESCO CONTROLS ENGINEERING SUPPORT TECHNICIAN - TEAM LEAD 2/2005 to 8/2016

• Assisted Engineers and PMs with job specific inquires.

• Collaborated with Marketing on creating the new look of company documentation.

• Assisted Purchasing with selection of new office equipment and inventory to control and lower costs.

• Maintained and managed Engineering department calendars.

• Coordinated and scheduled training courses and Lunch & Learns for Engineering department.

• Produced and prepared electronic and hard copy submittals and O&Ms.

• Created and maintained SOP Handbook for Engineering Support Dept.

• Trained and mentored team members to meet project needs and promote positive work environment. TESCO CONTROLS RECEPTIONIST 5/2004 to 2/2005

• Professionally administered all incoming calls.

• Greeted guests in a professional and friendly manner.

• Produced memos, correspondence, reports, and other documents for internal staff.

• Coordinate pick-up and delivery of mail services (FedEx, UPS, etc.)

• Maintained inventory of office and breakroom supplies.

• Maintained visitor log for entering and leaving facility for security purposes.

• Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity. DOS COYOTES BORDER CAFÉ ASSISTANT MANAGER 2/2000 to 3/2002

• Conducted and oversaw all closing procedures.

• Trained new hires for front of house operations.

• Supervised day-to-day operations to meet performance, quality, and service expectations.

• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

• Created employee schedules to align coverage with forecasted demands.

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