Customer Service Human Resource
Resume:
MS. ALINA DE LOS SANTOS PEREZ
Rochelle Road, Cassada Gardens #2 St. John, Antigua, ***********@*****.*** +1-268-***-****
31st August, 2024
Human Resource Manager
Hedrick Travel
Antigua and Barbuda
Dear Hiring Manager,
I am writing to express my interest in the Assistant Travel Associate position at Hedrick Travel, as advertised on August 29, 2024. My name is Alina De Los Santos Perez. I am an enthusiastic high school graduate with a deep passion for travel and a strong background in customer service and technology.
In my recent role as an Information technology Assistant at the Ministry of Housing, I developed a keen attention to detail. I honed my organizational skills, both of which are essential for assisting clients in planning and booking their dream vacations. My experience in customer service has also equipped me with the ability to provide personalized, professional assistance, ensuring each client enjoys a smooth and enjoyable experience.
I am particularly drawn to this opportunity because of Hedrick Travel’s commitment to providing comprehensive training and certification, which will allow me to further develop my skills and contribute effectively to the team. The flexibility of the role and the opportunity to work remotely are also highly appealing, as they align perfectly with my career aspirations and personal interests.
I am confident that my passion for travel, combined with my dedication to customer satisfaction, makes me a strong candidate for the Assistant Travel Associate position. I am eager to bring my skills and enthusiasm to Hedrick Travel and help clients create unforgettable travel experiences.
Thank you for considering my application. I am excited about the possibility of joining your team and look forward to the opportunity to discuss how I can contribute to Hedrick Travel.
Sincerely,
Alina De Los Santos Perez
Professional Profile:
As a recent high school graduate with a strong academic background, including undergoing 10 CSEC in which I passed 8 subjects, I am passionate about information technology and eager to apply my skills and knowledge in a professional work environment. I am highly motivated, quick to learn, and eager to contribute to any applicable position with dedication and a positive attitude. I am seeking opportunities to further develop my skills and make a meaningful impact in the field of information technology.
Experience
Shelf- stocker-
Opp’s supermarket, Old Pahram Rd St. John’s 2023 – 2023
Internship 2024, IT. Assistant-
CHAPPA, Central Housing, and Planning Authority 2024-2024
Education:
High School Diploma
Clare Hall Secondary, Cassada Gardens St. John’s
Caribbean Secondary Education Certificate (CSEC) 2020 - 2024
*The number with represents the grade acquired”
Subjects:
oEnglish A, 2
oEnglish B, 2
oPhysical education and sport, 1
oInformation Technology, 2
oSpanish, 2
oPrinciples of Business, 2
oVisual Arts, 2
otheatre arts, 1
oFood and Nutrition, 1
Qualifications:
-Excellent communication skills
-Proficient in Microsoft Office
Suite
-Basic programming knowledge
-Ability to work well in a team
-Detail-oriented and organized
References:
-Quick learner
-Time management skills
-Customer service experience
-Familiarity with IT concepts and technologies
Mr. Jamian Benta Teacher, ClareHall Secondary 268- 773-1456 Ghislaine Ambrose Cassada Gardens 268- 720-1205, Mr. Smith Teacher, Clare Hall Secondary +86-156-****-**** Jeres Scotland, Procurement & Inventory Manager CHAPPA 727-4332
***********@*****.***
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