Human Resources Office Manager
Resume:
Deana K. Meadows
Human Resources
CONTACT
*********@*****.***
Holiday, FL
EDUCATION:
B.S. in Business Management, December 2012, Liberty University (Lynchburg, VA)
Certified Professional Coder, December 2023, AAPC/Quality Medical Solutions
CAREER SUMMARY
SHRM-SCP certified Human Resources Professional with 15+ years of experience who is well-versed in designing and administering recruiting, on-boarding, and compensation plans. As a new resident of Florida, I am looking to continue developing as a well-rounded HR manager at an established company.
SUMMARY OF WORK EXPERIENCE
Experience in working as an Office Manager/Director of Operations, Human Resources; working independently while also coordinating with staff from multiple offices
Have a working knowledge of health insurance – especially in regards to group health insurance, dental insurance, life insurance. History of daily work with Doctors and Nurse Practitioners with ICD-10s and CPT codes; reviewing and researching.
Experience in working with both upper management/owners as well as staff/hourly workers; recognizing the importance of all
An “out-of-the-box” thinker and organizer and have helped to establish several methods/policies & procedures by which staff communicate and operate
Work History:
February 2024 – July 2024: HCCS Coding; CPC
(Took a medical coding certification as a back-up to assist while moving from WV to FL)
March 2020 – February 2024: Zim’s Bagging Company; Human Resources
July 2012 – September 2019: Operations Coordinator/Office Manager (CHH); Director of Operations/Acting VP (PMM)
Cabell Huntington Hospital February 2018-September 2019
Pinson Mobile Medicine, Inc. July 2012-February 2018 (Private MD Practice sold to large hospital in February 2018
2010 – July 2012: BPG Financial Services, Huntington, WV
Management Experience:
Human Resources Administrative Assistant
Zim’s Bagging Company March 2020 – February 2024
Operations Coordinator/Office Manager (CHH); Director of Operations/Acting VP (PMM)
Cabell Huntington Hospital February 2018-September 2019
Pinson Mobile Medicine, Inc. July 2012-February 2018 (Private MD Practice sold to
large hospital in February 2018
For CHH and Pinson Mobile Medicine, Inc.: Acting VP; Director of Operations
Providing HR guidance on policies (creating policy & procedures), facilitating process improvement, workforce planning and staffing
Responsible for knowing legal requirements related to management of employees; ensuring regulatory compliance.
Managed a staff of up to 35 which included as many as 15 Health Care Professionals ( MDs and Nurse Practitioners; aka Providers) and support staff in multiple locations. Management duties include (not limited to):
Creating and maintaining many policies and procedures
Overseeing all billing entries; ensuring correct codes, DOS, modifiers if needed, etc.
Ensured compliance with HIPAA regulations and data protection laws for confidential information
Responsible for creation of protocols for all medical decision making which involved SOAP notes, use of correct E/M coding, charge sheets used for reimbursement which included ICD-10 codes and CPT codes, etc.
Performed detailed monitoring and audits of medical records to ensure accuracy of coding and service charges; oversight of compliance with regulations
Regularly reviewed codes, documentation, and professional services according to ICD-10, CPT, and HCPCS to comply with federal and state guidelines, insurance regulations, internal policies, and payor contracts terms
Resolved or clarified codes or diagnoses with conflicting, missing or unclear information by consulting with Provider and billing agency
Creating and maintaining a 24/7 On-Call schedule for all Providers
References:
Dr. Cindy Pinson, current Medical Director of Home Care Medicine Office for CHH/
Former owner of Pinson Mobile Medicine, Inc. (Direct Supervisor)
************@*****.*** 304-***-****
Tim Burgess, Huntington, WV (VP of Operations & Direct Supervisor at Zim’s Bagging)
**********@***********.*** 304-***-****
Teffaney Barker, 20+-year friend
*******@*************.*** 304-***-****
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