Administrative Assistant Customer Service
Resume:
Objective: To obtain an office or clerical position with the skills that I have garnered over the past 25 years as an administrative assistant and a teacher.
License: Computer Science (2022-2025)
7-12 English/Language Arts (2021-2026)
Speech/Oral Communications (2021–2026)
Certifications: Advanced Placement (AP) in English/Language Arts
EAST Facilitator
Education: University of Central Arkansas, Conway, AR
Certificate – May 2023
Focus: Online Teaching
15 post graduate hours
University of Central Arkansas, Conway, AR
BSE Degree – May 2008
Major: Secondary English Education
Awards: President’s List, Fall 2007 and Spring 2008
Dean’s List, Spring 2007
Related
Teaching
Experience: Mt. Vernon-Enola High School, Mt. Vernon, AR (Jan. 2010 – Present)
Computer Science teacher, English 7 teacher, English 8 teacher, English 10 teacher, Pre AP English 10 teacher, English 11 teacher, Oral Communications teacher, EAST facilitator, Yearbook
Coached/Sponsored: Robotics, Cybersecurity, Quiz Bowl, Anti-tobacco group
Responsibilities:
●Instructed a diverse student population including 504 and Special Education inclusion students
●Prepared lesson plans and objectives for all students
●Attended departmental meetings and professional development workshops
●Kept pace with current and new technologies and implemented them for professional and educator purposes
●Efficiently used cooperative learning strategies
●Implemented higher order thinking skills
●Provided students with individualized attention
●Kept concise records of students’ progress
●Worked productively with staff, students, and parents
Southside Bee Branch High School, Bee Branch, AR (Jan. 2009 – May 2009)
English 11 Credit Recovery
Responsibilities:
●In an after-school setting, re-taught the first semester of English 11 to students who failed, so they could recover the credit without having to repeat English 11 the next year and still graduate on time
Substitute teacher for the following organizations:
Rose Bud School District, Rose Bud, AR (Oct. 2008 – May 2009)
Cabot School District, Cabot, AR (Nov. 2008 – May 2009)
SubTeachUSA, Paragould, AR (Sept. 2008 – Dec. 2008)
Vilonia High School, Vilonia, AR, (Jan. 2008 - May 2008)
Internship II (English 11)
Previous Work
Experience: Memphis Scale Works, North Little Rock, AR (1998-2005)
Branch Administrative Assistant
Responsibilities included answering phones, customer service, accounts payable and receivable, generating sales and service proposals, and various administrative duties.
Credentials: University of Central Arkansas Career Services Office, Conway, AR 72035
REFERENCES
Jennifer Raby
Principal of
Mt. Vernon-Enola High School
Mt. Vernon, AR 72111
Rudy Beavers
Former Principal of
Mt. Vernon-Enola High School
331 South Washburn Road
Searcy, AR 72143
Vickey Johnson
Former Librarian and EAST Facilitator at
Mt. Vernon-Enola High School
164 Cates Lane
Beebe, AR 72012
Kenneth Davis
Parent of Current and Former students at
Mt. Vernon-Enola High School
Romance, AR
Kyla Whitmire
Parent of Current and Former students at
Mt. Vernon-Enola High School
Enola, AR
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