Customer Service Vehicle Maintenance
Resume:
S A M U E L D A N I E L
*****@*********.***
Stockbridge, GA 30281
PROFESSIONAL SUMMARY
Experienced automotive professional with over 30 years of expertise in vehicle maintenance, repair, and supervision. Demonstrated leadership as a Lead Mechanic at the United States Postal Service, where I successfully managed a team of mechanics and ensured the efficient operation of a large fleet of vehicles. Currently employed as a Driver at Hennessey Buick GMC, with a strong focus on logistics, customer service, and maintaining vehicle delivery schedules. Known for a detail-oriented approach and a commitment to safety and quality in all aspects of vehicle maintenance and transportation.
ACCOMPLISHMENTS
Diesel certified
ASE certified
WORK HISTORY
Transportation Movement Coordinator, Hennessy Automobile Dealerships, Jul 2014 Current, Atlanta, GA
• Safely deliver and pick up vehicles as needed.
• Maintain accurate records of vehicle deliveries and pickups.
• Provide excellent customer service during interactions with dealership clients. Inspected equipment and machinery for safety hazards and arranged for maintenance or repairs as needed.
Reviewed work orders and adjusted priorities based on urgency or customer needs. Inspected equipment regularly to detect wear and plan maintenance actions. Lead Mechanic, United States Post Office, Jan 1984 Dec 2011, Atlanta, GA Supervised a team of mechanics responsible for the maintenance of all USPS vehicles.
• Ensured timely repairs and preventive maintenance of a fleet of vehicles to minimize downtime.
• Conducted training and mentoring for junior mechanics, promoting best practices in vehicle maintenance.
Managed work orders, schedules and assignments to consistently meet or exceed customer expectations.
Applied good housekeeping practices to keep tools, equipment and facility organized. Assigned work to mechanics to meet demands of busy shop serving Type customers. Completed repairs and maintenance work with consistently high productivity and efficient approach.
Enforced regulatory requirements when supervising mechanics performing daily work tasks and completed required documentation for OSHA, DOT and EPA. Conducted state-required emissions testing and adjustments for various vehicles. SD
Sep 1971
Managed inventory of tools, equipment, and supplies to ensure availability for scheduled tasks. Ensured compliance with environmental regulations regarding disposal of hazardous materials used in repairs.
Collaborated with team members to troubleshoot complex mechanical issues. Retrofit vehicles with aftermarket products for mechanical, hydraulic and electrical systems. Maintained store inventory of parts, tires and shop equipment such as air compressors and engine hoists.
Used special alignment equipment and wheel-balancing machinery to realign wheels, frames and steering mechanism of different automobiles.
Mechanical Technician, Owner Operator Independent, May 1980 Dec 1983, Atlanta, GA Read and interpreted equipment manuals and work orders to effectively perform required maintenance and service.
Followed regulations and kept work areas clean to maintain optimal safety standards. Estimated labor and material costs for purchased and fabricated parts. Operated drill presses, grinders, and other machines to modify parts tested or to fabricate experimental parts for testing.
Compared test results against design specifications to identify problems and proactively adjust plans.
Oversaw equipment installation, operation, maintenance, or repair to verify proper function. Troubleshot problems with equipment using advanced field knowledge and diagnostic abilities. Set up and ran tests of both components and completed units under simulated operating conditions.
Delivered technical assistance to operations during project implementation phase. Tested equipment using test devices attached to generators, voltage regulators, or other electrical parts.
Documented all maintenance activities, creating comprehensive reports for management review.
Ensured workplace safety by strictly adhering to health regulations during all phases of project execution.
Managed inventory of parts and supplies necessary for maintenance and repairs. Installed new mechanical systems and ensured they met regulatory standards. Updated technical knowledge through continuous education on advancements in mechanical engineering technology.
Troubleshot mechanical failures and implemented timely solutions to minimize downtime. Optimized workflow by implementing more efficient methods of assembling mechanical systems.
Installed and maintained production machinery and facility equipment. Maintained facility records by updating technical documentation and drawings during mechanical changes and maintenance processes.
EDUCATION
Mechanics And Repairers
Lincoln Technical Institute Philadelphia, PA, PA General Studies Sep 1969
John Bartram High School Philadelphia, PA, PA
SKILLS
Automotive Repair & Maintenance: Extensive experience in vehicle maintenance and repair, with a strong background in supervising and leading a team of mechanics.
• Leadership & Supervision: Proven ability to manage, train, and mentor a team of employees, ensuring high standards of work and safety.
• Customer Service: Strong customer service skills developed through interactions with dealership clients and colleagues.
• Logistics & Delivery: Expertise in safely delivering and picking up vehicles, with attention to detail in maintaining accurate records.
Contact this candidate