Food Service Continuous Improvement

MISCHELLE MCKNIGHT

Hamilton, NJ *****

609-***-**** - *****************@*****.*** - WWW: Bold Profile PROFESSIONAL SUMMARY

Proven leader in healthcare and food service management at Allegria at the Fountains, enhancing operational efficiency and patient satisfaction. Expert in inventory analysis and fostering strong team performance, I significantly streamlined supply processes and improved service levels. Skilled in safety procedures and waste minimization, my strategies boosted productivity and reduced costs, demonstrating a commitment to excellence and continuous improvement. Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software. Establishes positive relationships with carriers and representatives through communication and coordination skills. Competent in route planning and shipment method determination. SKILLS

Loading and unloading

Shipping and receiving

Inventory analysis

Warehouse Operations

Safety Procedures

Waste Minimization

Storage Optimization

Order Fulfillment

Demand forecasting

Transportation Management

WORK HISTORY

11/2023 to Current Central Supply Clerk/Medical Records Clerk Allegria at the Fountains – Atco, NJ

Collaborated with team members to develop standard operating procedures for central supply tasks, enhancing overall productivity levels within the department. Managed time-sensitive orders efficiently, prioritizing urgent requests to ensure prompt delivery of critical supplies.

Streamlined inventory management by implementing an efficient organization system for medical supplies.

Reduced stock discrepancies with meticulous tracking and documentation of inventory movements.

Promoted a culture of continuous improvement by regularly reviewing central supply processes and suggesting enhancements for efficiency gains. Sustained strong vendor relationships through consistent communication about order status updates or issues that arose during transactions. Contributed to patient safety with strict adherence to sterilization procedures for reusable equipment.

Maintained accurate records of purchase orders, invoices, and delivery confirmations for audit purposes.

Fostered a positive work environment, exhibiting professionalism in all interactions with colleagues and external partners. 10/2021 to Current Nursing Assistant

Allegria at the Fountains – Atco, NJ

Helped patients effectively manage routine bathing, grooming, and other hygiene needs.

Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding. Checked patient vitals such as temperature, blood pressure, and blood sugar levels. Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.

Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards. Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.

09/2017 to 10/2021 Cook/Grill Cook

Princeton University – Princeton, NJ

Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.

Prepared meals efficiently under time constraints for timely service during peak hours.

Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Prepared food items in compliance with recipes and portioning control guidelines. Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business. Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

12/2010 to 09/2015 Assistant Food Service Director Hamilton Grove Rehabilitation And Healthcare – Hamilton,NJ Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.

Developed strategies to improve food service levels for busy facility handling

[Number] meals each day.

Planned operations to effectively cover needs while controlling costs and maximizing service.

Worked with qualified chef to diversify menu with new offerings. 07/2004 to 11/2010 Assistant Food Service Director Mercer County Geriatric Center – Hamilton NJ

Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.

Developed strategies to improve food service levels for busy facility handling

[Number] meals each day.

Planned operations to effectively cover needs while controlling costs and maximizing service.

Worked with qualified chef to diversify menu with new offerings. Assisted in budget management for optimal food service operations and cost reduction.

Ensured timely and accurate completion of all necessary food service documentation, including inventory records, order forms, and financial statements. Developed innovative marketing strategies for promoting special events and seasonal menu offerings.

Supervised daily operations effectively by delegating tasks appropriately among team members based on skill level and workload capacity. EDUCATION

09/2023 Certificate of Nursing: CNA

Marie Allied Health And Technical Institute Inc. - Somerset, NJ 06/1980 High School Diploma

Trenton Central High School - Trenton, NJ

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