References available upon request.
ERMA JOY A. DUEÑAS
*** **. * ***. ***.T.de Leon, Valenzuela City
Contact No.: +63-927-***-****
E-mail Address: *************@*****.***
PROFESSIONAL SUMMARY
Accomplished administrative professional with experience in building client relationships by excellent communication, adaptive computer skills, event planning, data management, team building, with a strong commitment in optimizing company processes and driving exceptional results.
COMPETENCIES
MS Excel, MS Word, MS
PowerPoint
Canva creative editing tool
Adobe PDF Acrobat
Editing music and sound
card setup
Building reports &
presentations
Problem-solving and critical
thinking
Collaboration w/ diverse
clientele
Social Media savvy for
product ads
Outlook and Google
Calendar
Research and
Documentation
Advertising voice over
professional
Basic Human Resources
skills
WORK EXPERIENCE
Freelance Advertising Professional September 2023 – October 2023 JSquared Media Ltd Canada
Created error-free, professional copy with writing, proofreading, and editing abilities.
Accomplished deadlines through planning and diligent work on assignments.
Promoted client products by writing crisp and engaging advertising copy.
Delivered professional recording voice overs for North American products based on client needs.
Mental Health Associate
Bofill Psychological Services Inc Philippines
March 2023 - April 2023
Administered, scored, and interpreted psychological tests with the supervision of an References available upon request.
attending psychologist.
Transcribed client interviews and created psychological reports based on individual assessments.
Assisted in developing mental health programs and behavioral interventions.
Researched new methodologies to improve programs for the clinic. Guidance Office Staff September 2022 – October 2022 Silvestre Lazaro National Highschool
Assisted the school during personal or group counseling appointments by providing positive, and constructive feedback to students on developing self- awareness and critical thinking.
Documented and developed efficient filing system on student counseling cases for ease of retrieval and reference.
Conducted student development surveys to increase session effectiveness, such as -
"needs assessments survey."
Highly involved in planning and preparation of mental health awareness events. Human Resource Staff December 2022
Ever Bilena Cosmetics Inc.
Assisted in filing employee 201 files.
Involved in recruitment processes, including engaging new hires and online job postings.
Participated in improving human resource procedures and protocols. SHS Work Immersion January 2017 – January 2018
Bureau of Fire Protection (BFP) – Valenzuela
Administered Fire Safety Inspection certificates such as fire building codes occupancy permit.
Compiled inspection reports and managed inspection deficiencies with the supervision of a certified fire inspector.
Tracked and distributed fire code compliance certificates in different communities
Created inspection reports with the supervision of an attending inspector. EDUCATION
Bachelor of Science Major in Psychology
Pamantasan ng Lungsod ng Valenzuela
S.Y. 2019-2023