Administrative Assistant Customer Service
Resume:
Eliza V. Davis
Columbia, S.C.
********@*****.***
I am currently seeking a position as an administrative assistant. I have more than 20 years experience in public relations. I am proficient in Microsoft Office and utilizing office machines. I have 15 years of experience in a leadership role. In the past, I have held the position of Administrative Sergeant and first line supervisor. I am the recipient of several awards as it relates to customer service and leadership. Professionalism, dependability, accountability, and punctuality are some of my strong qualities. Other skills include: good communication, problem-solving, and time management. Due to my excellent work history, my vast experience, and my knowledge, I am confident that I would be a great asset to the growth of your company.
Skills
Proficient in Microsoft Office
20 years experience in customer service
Planner and Organizer
Experience in conducting interviews for potential employees
Strong verbal and written communication skills
Proficient in problem-solving
Knowledgeable in editing and proof reading
Department’s liaison
Attendee to numerous leadership seminars
Experience
Administrative Assistant
Columbia, S.C.
Labor, Licensing, and Regulation (LLR) June 2021-May 2022
Verify that data is entered into system properly
Sort and file documents
Open, sort, and process incoming mail
Read and respond to emails in a timely manner
Provide customer service to internal/external customers
Proof-read documents
Scan documents into system
Security Officer
Columbia, S.C.
Andy Frain Services November 2019-May 2020
Provided professional customer service to staff and patrons
Patrolled internal and external areas to ensure the safety of patrons and to prevent illegal or criminal activities
Monitored numerous security cameras and reported any suspicious behavior
Ensured that patrons adhered to rules and regulations
Wrote reports and followed up with corrective measures
Administrative Sergeant
Lexington, S.C.
Lexington County Sheriff’s Department September 1998-September 2018
Attended executive meetings,recorded minutes and provided feedback to personnel
Handled complaints and solved problems
Maintained confidentiality
Displayed teamwork and attention to detail
Served as interim administrative assistant
Successfully trained new hires
Maintained spreadsheet with audits
Created memos and presented powerpoints to staff
Provided excellent service via phone, emails, and in person
Investigated allegations and followed up with after action review
Implemented filing system to properly store documents/folders
Evaluated employee’s work performance
Maintained accuracy with data entry
Answered multi phones, took messages and routed calls to proper personnel.
Education
High School Diploma
Winnsboro High School 1981
Winnsboro, S.C.
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