Customer Service Part-Time

Nyjiay Smith

Email: *******@*****.*** Phone: 504-***-****

Objective

Experienced CDL-B holder since 2021 with a proven ability to navigate and reach destinations punctually. Possessing a strong driving record and extensive experience operating federal motor vehicle and customer service. Known for being dependable and dedicated to efficiently completing tasks safely and promptly. Seeking part-time/temporary employment to utilize exceptional customer service and driving skills.

Work Experience

Greyline Tours

CDL-B Operator October 2023 - Present

Perform daily pre-trip/post-trip inspections of vehicles

Follow company procedures, safety regulations and traffic laws

Responsible for guest check-in/out and ensuring accountability throughout tours

Deliver exceptional personalized tour experiences

Flexibility to accommodate late-night charters

SP Plus Transportation

Driver/Operator February 2023 - October 2023

Conducted vehicle inspections and maintained bus cleanliness

Logged trip counts and assisted disabled passengers

Ensured punctuality, uniform compliance, and courteous customer assistance

Reported accidents, violations, and safety hazards

A&S Transportation

School Bus Driver August 2021 - February 2023

Conducted pre-trip/post-trip and child checks

Reported and responded to delays, accidents, and emergencies

Followed traffic laws, safety procedures, and transit regulations

Ace Cash Express

Sales Associate/Customer Service Representative October 2017 - August 2021

Provided customer education, product suggestions, and exceptional service

Processed loan transactions, money orders, bill payments, and check cashing

Offered technical support and worked independently with minimal supervision

Skills

Customer service/ problem-solving skills. •Hand-eye coordination/visual ability

High attention to detail/adaptability under pressure. •Efficient with Microsoft analytical thinking •Strong organizational and time management skills • Effective verbal and written communication

Education

High School Diploma, McDonogh 35 •Some college at Oklahoma State University

License

Class B • Airbrake certification

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