Sales Manager Project Management

H I K A R I G A L L A G H E R

Experienced and dynamic professional with a passion for Sales/Customer Service/Operation/Project Management. With over 11 + years of expertise in Sales/Project/Business management in Retail/Food Service industries, I bring a proven track record of teamwork, problem-solving, and exceeding client expectations. Known for my ability to collaborate seamlessly with coworkers, overcome challenges, and leverage strong business acumen to business operation success. 630-***-****

******.*************@*****.***

Boise, ID

linkedin.com/in/jenny-hikari-tachibana-

gallagher

SKILLS

CATEGORY

Problem Solving

Multi-Tasking

Team Work

Customer/Vendor

Management

Positive Thinking

Detail Oriented

Overcome Challenges

Consistency

EDUCATION

Project Management Certificate

By google

Estimate to complete the course by

mid-September 2024.

English Communication

Kansai Gaidai University

2013

WORK EXPERIENCE

SECTION MANAGER (Food Service)

Nippon Shokken U.S.A, Schaumburg, IL 2019 – 2024 Received 2022 Employee Award of Excellence; In recognition of successful sales number and helping our sales department. Sales increase 152.98% against 2021.

Lead our stakeholders (Project Sponsor and U.S. Foods National team) as a project management leader for a national contract project in 2024.

Proactively addressed and resolved customer complaints as a manager, demonstrating strong interpersonal skills and a commitment to ensuring customer satisfaction.

Created digital marketing flyers for customers to use in their web magazines and social media platforms, aiming to enhance sales opportunities and help them meet their sales target goal.

Manages Asian & American national accounts including Sysco, U.S Foods, GFS, Chefs' Warehouse and participated in their online and in-person sales meetings, sales-rides and trade shows over 200 times.

Demonstrated proactive initiative in troubleshooting a wide range of issues for premium customer service, encompassing contract execution, PO pricing and exceptions handling, invoicing discrepancies, rebate management and pricing including freight management on timely manner.

Consults and supports subordinates in English/Japanese to help them fulfill their sales target responsibilities in person and online.

Showed leadership initiative and collaborated with the Tyson K-12 Sales team to promote Tyson product lines with Nippon Shokken K-12 products through cross-marketing efforts to engage K-12 customers at trade shows in Midwest.

H I K A R I G A L L A G H E R

L ANGUAGES

English

Japanese

Japanese Sign Language

REFERENCES

Dave Shioyama

Nippon Shokken U.S.A.

Chicago office Sales Manager

T: 201-***-****

E: *************@*************.***

Jake Wakefield

Tyson Foods

K-12 Area Sales Manager (IL & WI)

T: 224-***-****

E: ****.*********@*****.***

Alex Koyama

Pias Intercosmex (U.S.A.) Corporation

General Manager

T: 201-***-****

E: *******@*******.***

Katy Holsten

D’artagnan (Fortune Fish & Gourmet)

Category Manager

T: 973-***-****

E: *****@*********.***

WORK EXPERIENCE ( CONTINUED)

SALES SUPERVISOR (Retail)

Nippon Shokken U.S.A Schaumburg, IL 2016 – 2019

Successfully obtained business at multiple local and national retail chains by delivering presentations to the buyers.

(Whole Foods Market, Schnucks etc.)

Managed the accounts of Hy-Vee national (285 stores) with a broker, focusing on meat, seafood, prepared food and Asian Foods (Sushi) departments.

Increased annual sales 123.398 % against last year in 2019 for both American/Japanese retail & Food Service customers and distributors.

SALES SPECIALIST (Retail & Bakery)

Nihon Shokken Holdings Kochi, Japan 2013 – 2016

Introduced and sold bakery related products, acquired projects from new and existing bakery customers.

Acquired new customers by performing cold calls/visit and gave product presentations providing recipes to bakery end- users.

Developed and implemented strategies to drive bakery business and ensure items were fully stocked.

Organized bakery trade shows project annually as a leader and showed leadership initiative.

Managed bakery, deli and prepared food departments of 23 local supermarket accounts.

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