Customer Service Asset Management

Lorena Davila

Orlando, Florida

407-***-****

******.******.****@*****.***

Professional Summary

Several years in sales and administrative management in construction. Professional Objectives

To be part of a company where I can apply all my knowledge and experience to contribute to its development and achievement of goals. Additionally, I seek an opportunity to reach all my personal goals and to grow professionally, personally, and intellectually. Work Experience

Executive President 2014- 2023

CGS CONSTRUCTURES / Quito- Ecuador

• Management of clients in default

• Sales of houses and apartments

• Sales strategies and company productivity

• Management of overdue accounts

• Supervision of internal staff

• Management of suppliers

• Mortgage procedures with banking institutions

• Coordination with the Ministry of Urban Development and Housing (MIDUVI)

• Reports on payments and collections

Education

BBA

Universidad de las Américas (UDLA) / Quito- Ecuador Skills

• Organized and meticulous in my work

• Excellent personal and telephone customer service

• Problem-solving

• Management of internal and external clients

• Teamwork

• Proactive

• Handling of mortgage procedures (Ecuadorian system)

• Proficient in Microsoft Office tools and Logiflow Additional Information

• Seminar on Motivation, Teamwork, and Excellence in Service “SOLNOPRO”

• Seminar on Financial Analysis “Sánchez Bustamante”

• Seminar on Time Management

• Human Development Training – Captur

• Asset Management Course, UAFE 2021

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