Data Entry Customer Service
Resume:
JESSICA
BOYD
********@*****.***
Madison, AL 35756
CONTACT
SKILLS
• Respectful and Compassionate
• Daily living assistance
• Dependable and Responsible
• Dementia Care
• Medication Administration
• Alzheimer's Care
• Customer Satisfaction
• Order Taking
• Cash Handling
• Organizational Skills
• Customer Service
• Data Entry
• Scheduling
• Clerical Support
• Food handling
• Food Preparation
Caregiver
PCAH, Madison, AL
Server
Pony Too, Madison, AL
Office Manager
Shoals Debt Management, Florence, AL
EXPERIENCE
June 2024 - Present
Established personal relationships with clients to maintain patient comfort and care.
•
Cleaned and organized client's living quarters to make living conditions more hospitable.
•
Recognized early signs of distress or decline in health status and responded
• accordingly.
Performed light housekeeping duties including laundry, meal preparation and grocery shopping.
•
Provided compassionate care to elderly patients, adapting to their individual needs and preferences.
•
Demonstrated excellent communication skills while interacting with clients,
• families and other healthcare professionals.
February 2017 - November 2023
Used focus and memorization skills to keep track of tables and remember orders.
•
Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders.
•
Assisted with training new wait staff members to ensure proper procedures
• were followed at all times.
• Used good communication skills to reduce guest dissatisfaction.
• Resolved customer complaints and inquiries in a timely manner. January 2012 - May 2013
Addressed and resolved client or customer inquiries to foster superior standards
• of service.
Cleaned and organized office, maintaining orderliness and reducing contamination.
•
• Developed and implemented office procedures to improve efficiency. Reviewed monthly financial results with partners to identify opportunities to
• improve profitability.
• Created staff schedules based on established guidelines and priorities. Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.
•
Grill Cook
Tupelo Grill, Whitefish, MT
Optimized office policies, meeting internal needs while upholding organizational standards.
•
Supervised administrative staff, driving front office operations and continuous
• workflow.
October 2008 - February 2010
Prepared a variety of meats, vegetables, and other ingredients to be cooked on the grill.
•
Featured capacity to handle multiple tasks simultaneously while ensuring quality of food served.
•
• Placed food on plates and served customers at tables and counters. Demonstrated ability to operate grills, deep fryers and other kitchen equipment in a professional manner.
•
Maintained a clean and organized cooking station and adhered to health and safety standards.
•
• Monitored food temperatures throughout cooking process.
• Cleaned food preparation equipment, work areas, and counters, or tables. Inspected kitchens to observe food preparation quality and service and cleanliness of production and service areas.
•
Developed an understanding of menu items and ingredients to ensure accurate
• order fulfillment every time.
Associate in Science (A.S.) in Nursing Candidate
Calhoun Community College, Tanner, AL
GED
Flathead Community College, Kalispell MT
Associate in Science (A.S.) in Nursing
Northwest Shoals Community College, Muscle Shoals, AL EDUCATION
Expected graduation May 2026
GPA 4.0
May 2008
CERTIFICATIONS
• Certified Permanant Makeup Artist
• Certified Lash Tech
Contact this candidate