Client Service Customer Relations
Resume:
Professional summary
Client Liaison Supervisor with a robust background in enhancing client relationships and operational efficiency at Water Security Solutions LLC. Skilled in fostering team collaboration and implementing innovative client service strategies, resulting in a 20% increase in productivity and improved client engagement. Poised to leverage expertise in customer relations and a visionary approach to drive success as a Remote Administrative, Customer Representative Manager, or Addiction Recovery Coach. Employment history
Water Security Solutions LLC Client Liaison Supervisor Naples, Florida Jun 2022 - Mar 2024
Skills
Customer Relations Microsoft Office
CRM Human Resources
Marketing Branding
Recruiting Relationship Management
Customer Service Live Chat
Events Management Training & Development
Education
Associates Business Management Mott Community College Flint, Michigan Sep 1995 - May 1998
REBECCA VALDEZ
Remote Administrative, Customer Representative
Manager / Addiction Recovery Coach
11326 Red Bluff Ln, FORT MYERS, United States,
33912
***********@*******.***
Managed client relationships, ensuring satisfaction and retention, resulting in measurable client loyalty. Led a team of 10, enhancing communication and collaboration, achieving significant project milestones. Implemented feedback systems, identifying and resolving issues promptly, improving service quality. Analyzed client needs, providing tailored solutions that increased overall client engagement. Coordinated with internal departments, streamlining processes and boosting operational efficiency. Streamlined team workflows, increasing productivity by 20% through effective leadership. Boosted client retention by enhancing service delivery and relationship management. Evaluated team performance metrics to drive improvements and efficiency. Pioneered innovative client service strategies, setting new standards for excellence. Refined client interaction protocols, ensuring meticulous attention to needs and feedback. Mentored junior staff, fostering a culture of growth and continuous learning.
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