Human Resources Manager

Christy Pryor

Altamonte Springs, FL 407-***-**** **********@*****.*** Linkedin.com/in/christypryor

Human Resources Manager

SUMMARY

Human Resources Professional brings 10+ years of experience across diverse industries including Cruise Lines, Hotels, Restoration Companies and others. Extensive experience in employee relations. Proficient in Benefits, Performance Management, Employee Retention, Applicant tracking Systems, Interviewing, Recruiting, Corrective Action, and Investigations.

I enjoy building relationships, providing the best resources to the employees, and developing strategies to meet the needs of the organization. I do this by listening to my Managers and Employees, to create an atmosphere where employees feel appreciated and safe, and the company culture and the business objectives are upheld.

My goal is to reinforce and uphold the company culture, communicate any risk management issues effectively and timely to the executives, and keep the employees engaged.

COMPETENCIES

• Onboarding • Excellent Communication Skills

• Leadership • Engagement

• Investigations • Training

EXPERIENCE

Vessel Human Resources Manager

American Queen Voyages 07/2021–01/2024

A Riverboat with 1000 plus employees specializing in Historical River Cruises.

The role of the Vessel Human Resources Manager (HRM) is to support a culture of commitment to the Company’s Mission, Vision, Values and Culture. The HRM serves as an employee retention expert and liaises with all departments to create an optimal work environment through effective advisement of HR policies and programs to support management and crew.

General Manager Human Resources Manager

All American Water Restoration 01/2013–07/2021

A Restoration Company remediating Water, Fire and Mold

Handled all HR Responsibilities from the hiring process forward. Administered all benefits.

Responsible for scheduling technicians for both emergency and non-emergency jobs. I made sure all technicians updated the status of all jobs and kept the database current. Followed jobs from beginning to end to ensure they stayed on track. Handled Accounts Receivable, and collections from Insurance Companies. Meet weekly with all managers & technicians, and handle employee training as it pertains to OSHA. Kept track of promotions and provided support to the owners.

Human Resources Officer

Holland America Line 6/2011–08/2012

A cruise line sailing to destinations in Europe.

Responsible for employee training and development. Taught 10 classes based on rank to improve performance and moral on the ship. Kept track of a promotion and transfer list and filled open positions from this list. Assisted senior officers in progressive disciplinary actions and kept track of performance improvement notices. Provided guidance and support to senior officers and onboard management when dealing with human resources issues.

EDUCATION

HR Certification Rollins College Graduate School Winter Park, FL

Associates Business Administration Southern Illinois University

LANGUAGES:

Proficient in English

COMPUTER SKILLS:

MXP, Otalio, UKG Pro, SharePoint, Concur, Monday.com, and Microsoft Office

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