Kayla Maultsby
**** ****** **., *******, *******, 30906, US
************@*****.***
Professional Summary
To achieve Result, demonstrates in-depth knowledge of claims and appraisals, excellent communication
skills, and excels in team environments with strong case management and relationship- building abilities, I
am meticulous, systematic, and highly experienced.
Skills
* Team building * Customer service
* Problem resolution * Business operations
* Communications * Organization
* Team management
Education
High School - 2023
Glenn Hills High School - Augusta, GA
Work History
Customer Service Adjuster - December, 2021 to January, 2023
Dollar Tree - Augusta, GA
* Help customers with their general problems.
+ Helped customers sign up for store loyalty programs and explained the benefits in detail.
+ I'min charge of planning, ordering, and auditing a large amount of inventory.
* Shared my knowledge and expertise with coworkers in order to raise employee awareness and
productivity.
* Identified insurance coverage limitations with a thorough examination of claims documentation and
related records.
Accomplishments
+ Beating sales targets
* Giving a great presentation at work
* Customer Follow-up - Ensured that customers were satisfied with company products and services by
doing purchase follow-up calls.