Supply Chain Success Manager
Resume:
EMILY B. LARSON
EXPERIENCE
SUPPLY CHAIN SUCCESS MANAGER, DIRECT SUPPLY, INC.
AUG 2021 - PRESENT
Client facing support to develop, and foster relationships with Supplier Account portfolio. Manage PO’s and work orders in Oracle JDE system.
Forecasting supply chain needs for ancillary product inventory strategy; advises evaluates for potential shortages and defines resupply activities based on usage trends and projections.
Actively participate in cross-functional teams, including engagement with management team lead for support of positioning the service offering in the marketplace.
Create and analyze reporting to support strategic supply chain initiatives to support ongoing B2C relationships.
Leverage qualitative and quantitative analysis to support an actionable development plan for key Supply Chain Analytics projects.
Responsible for the project management of key supply chain activities
SENIOR OPERATION SUPPORT-SUPPLY CHAIN, DIRECT SUPPLY, INC.
AUG 2015 – AUG 2021
Lead operational owner for account portfolio.
Work with DSSI Supply Chain to determine strategic opportunities for operational enhancement.
Leverage qualitative and quantitative analysis to provide insights into performance and use findings to make actionable recommendations to leadership and key business stakeholders.
Provide operational support and process improvement recommendations to the sales and sales operations teams.
Create and analyze reporting to support strategic initiatives. Present project outcomes and recommendations to the team and senior leadership
Interview and train new hires on the EA Team and other Ops teams.
Mentor for partners on the EA Team and new hires within DSSI.
Serve as an escalation point for the EA Team and see issues to resolution.
Promote a culture of support to team members and leaders.
SENIOR OPERATIONS EXCEPTION ANALYST, DIRECT SUPPLY, INC.
AUG 2008 – AUG 2015
Own supplier integration relationships with external suppliers, sourcing and operations.
Evaluate and drive new supplier integration requests and implementation from request through rollout.
Gather tech requirements and business needs to set clear expectations and timelines with engineers to code new integration on supply platforms. Negotiate as needed to ensure a successful outcome.
Lead implementation through direct interaction with suppliers and internal teams (Sourcing, Technology, and Operations), maintaining a master tracker of supplier integrations.
Provided leadership and direction to staff with respect to performance, training, and support.
Complete integration data analysis to validate requirements are successfully met.
Provide feedback from intelligence gained through supplier interactions that can inform future data integration roadmaps.
Proactively identify and implement process and system improvement strategies for Supplier Integrations
Maintain and revise process and training documentation for Supplier Integrations
Worked to eliminate project stalls related to breakdowns or gaps in process and works to continuously improve guidance documentation and implementation framework.
PROJECT MANAGER
OPERATIONS EXCEPTION ANALYST, DIRECT SUPPLY, INC.
MAY 2006 - AUG 2008
Collaborate with live ops support, driver, marketplace, client, and product organizations to drive change management.
Apply established project management processes in initiating, planning, executing, controlling, and closing projects.
Facilitate open communication with other teams to address new strategies for maximizing productivity.
Manage compliance with SAS70 regulations and guidelines.
Release invoice exceptions according to provider specific business rules.
Responsible for monitoring food supplier issues and confirming PO’s are received and processed.
Maintain existing Supplier Integrations and troubleshoot system issues with Suppliers and internal teams.
Complete integration data analysis to validate requirements are successfully met.
Research to gather intelligence through supplier interactions to create future data integration roadmaps.
Proactively identify and implement process and system upgrades.
ACCOMPLISHMENTS
Key revenue driver in 2023 with DSPS compliance program with PA
Wins with TwinMed to enhance integration in order to support Apex $25M in new business including daily pricing file, delivery information, tracking, migration to OGM3 and FLP
Fostered long standing relationships at Gordon Food Service, resulting in significant integration enhancements and enormous growth opportunity on the DSSI system. (*GFS had the largest percent Supplier growth on the DSSI system.)
EDUCATION
UNIVERSITY OF PHOENIX PHOENIX, AZ
BACHELOR OF BUSINESS ADMINISTRATION, 2008
*****.**********@*****.***
linkedin.com/in/emily-larson-515897261
PROFILE
Skilled Project Manager with 17 years of extensive Supply Chain experience in direct supply operations. I’m a highly engaged, team oriented strategic leader with the ability to simultaneously manage multiple complex projects while maintaining positive customer relations. Strong communication, interpersonal, and team skills
SUMMARY/SYSTEMS
SQL
4010 EDI
Oracle JDE
Excel
Visio
OneDrive
SharePoint
MS Office Suite
PROUD MOMENT
I am an accomplished trail runner, having completed a 206.5 mile Ultra Marathon in Washington state. I have also run several 100 milers around the Midwest. I hold a local 100-mile course record as well as an overall 100 mile win
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