Melinda C. Schultz
Quakertown, PA
*************@*****.***
PROFESSIONAL SUMMARY
Dedicated Office Manager, Executive Assistant, Trade Administrator and HR Liaison with a keen eye for detail, self-motivation, a consistently positive attitude, and exceptional communication and computer skills. Proficient in both independent and collaborative work environments, demonstrating the capacity to provide adept support to multiple supervisors. TECHNICAL SKILLS
● Microsoft Office
● QuickBooks
● Office Mate
● Auction Tracker
● Ergos
● Service Titan
● I-Solved
● Kronos
● Rippling
● JazzHR
● Verified First
WORK EXPERIENCE
Donnelly’s Home Comfort Specialists, Lansdale, PA - Executive Assistant/HR Liaison
AUGUST 2016 - PRESENT
● Enter purchase order information accurately and efficiently into QuickBooks for the purchasing department, ensuring seamless tracking and management of procurement activities.
● Act as the Human Resources’ representative, overseeing daily functions such as mandatory drug testing, Worker’s Compensation, and unemployment claims
● Skillfully manage payroll imports and exports for a team of 50+ employees using Kronos, I-Solved, and Rippling
● Assists in the recruitment and onboarding of new employees, facilitating the entire new hire process
● Develop comprehensive, step-by-step processes for various tasks to enhance productivity
● Manage and maintain monthly client memberships on a weekly basis
● Conduct daily deposits of checks, cash and credit card transactions
● Coordinate and prepare for all-team meetings and company events
● Maintain and process customer monthly and annual memberships
● Organized incoming customer calls and scheduled appointments
● Conduct travel arrangements for upper management staff
● Effectively handle collections for outstanding invoices
● Proficiently maintain active calendars for 4 managers
● Direct assistant to the CEO/Owner of the company
● Methodically manage uniforms for all employees
● Prepare daily cash reports
Micross Components, Hatfield, PA - Sales Assistant/Receptionist DECEMBER 2013 - JULY 2016
● Supported immediate Supervisor along with 3 sales representatives, and successfully demonstrated independent work without supervision
● Strong communication skills demonstrated by assisting visitors and facilitating incoming calls
● Exemplified excellent customer service skills through front desk responsibilities
● Displayed expertise in high volume and fast paced manufacturing environment
● Entered quotes and sales orders into company’s system beyond
$1,000,000+
● Entered information accurately in order to prepare shipping invoices
● Systematically scanned, filed and copied documents
● Organized, detail oriented, and able to multitask
● Prepared and mailed out billing invoices
EyeCare of the Valley, Dr. Charles Campbell, Quakertown, PA - Receptionist
AUGUST 2012 - OCTOBER 2013
● Coordinate incoming calls for office manager regarding contact lens orders and upcoming surgeries
● Supported four co-workers within a very busy doctor office with a high call volume.
● Check in/Check out patients, approximately 20 patients per day
● Receive co-pays and balance out deposits for daily activities
● Schedule appointments for established and new patients
● Prepare day-to-day appointments accordingly
EDUCATION
● Associates Degree in Business Administration Bucks County Community College
● Medical Administrative Specialist Diploma Lansdale School of Business
AWARDS
● MVP: Donnelly’s Plumbing Heating and Cooling 2019, 2020, 2021, and 2023