Quality Assurance Warehouse Manager

Korry Dancey-Richburg

***** **** ** *********, ** 33579

Cell: 813-***-****

***********@*****.***

Professional Summary

Deadline-driven and detail-oriented Warehouse Manager with experience in distribution environments. Professional leader adept in quality control and order fulfillment. Possesses excellent organizational and problem-solving skills.

Core Qualifications

● Inventory Control

● Quality Assurance

● Process Improvement

● Operations Management

● Certified Forklift Operator

● Team Building &

Leadership

● Logistics

● Shipping & Receiving

● Production Scheduling

Experience

Assistant Warehouse Manager

4/1/2013 - Current

Demert Brands Inc.

Lutz, FL

● Maintain stock control systems for accuracy and future planning of storage capacity.

● Supervise inventory management and control processes including stocking, ordering, re-ordering and order fulfillment.

● Improve operational efficiency across warehouse processes maintaining budgetary goals and company objectives.

● Responsible for the integrity of the order fulfillment process - pick, pack and ship.

● Implement and maintain the highest quality control standards.

● Supervise a a staff of 8-10 warehouse associates.

● Vendor Relations of freight companies including UPS, ABF, Fed-Ex, and Old Dominion. Quality Assurance Dept. Lead

3/1/2011 - 3/1/2013

Ashley’s Furniture

Brandon, FL

● Determined the nature and origin of all damaged merchandise received in the warehouse.

● Prepared accurate damage reports to submit to warehouse superintendent.

● Solved all driver related issues maintaining high delivery completion percentages and customer satisfaction.

● Ensured excellent customer service to all customers picking up their merchandise. QA/Transfer Dept. Manager

01/11/2010 - 3/1/2011

Kane’s Furniture

Pinellas Park, FL

● Hired, trained, developed and supervised 6-10 warehouse associates in each department.

● Ensured proper merchandise was allocated to all 17 retail locations.

● Resolved damaged merchandise conflicts.

● Evaluated policies and procedures for equipment utilization shipping and inventory management and revamped protocols when necessary.

Journeyman Installer

01/01/2007 - 01/01/2010

Ainslie Company

Fallbrook, CA

● Installed theater seats for sporting arenas, stadiums, universities and movie theaters.

● Repaired and maintained seating in working condition at different sites. Customer Service Rep

01/01/2005 - 01/01/2009

Legacy Home Furnishings

Cathedral City, CA

● Managed accounts.

● Vendor relations.

● Entered, shipped and received purchase orders at top speed.

● Effectively solved delivery driver problems with a volume of 30+ fleet trucks. Education

High School Diploma

Lakewood High School

June 1986

Lakewood, NJ

Contact this candidate