Data Entry Customer Service

Stacey M. Scanlan-Erskin

Grand Blanc, ***** MI 616-***-**** *********@*****.***

Summary

Detail-oriented and highly organized professional with extensive experience in data entry, appointment setting, and office administration. Skilled in managing high-volume data with accuracy, coordinating schedules, and providing exceptional front desk and customer service support. Proficient in Microsoft Office Suite and various scheduling and data management software. Adept at handling multi-line phone systems, managing documents, and ensuring smooth office operations. Strong communication, time management, and problem-solving skills, with a proven ability to thrive in fast-paced environments while maintaining a high level of professionalism and efficiency.

Skills

Problem-Solving

Attention to Detail

Customer Service

Time Management

Communication Skills

Data Entry Proficiency

Reception Management

Document Management

Appointment Scheduling

Office Software Competency

Professional Experience

SPECIAL EDUCATION TRANSPORTATION 10/2017 - Current Grand Haven Area Public Schools - GRAND HAVEN

Ensure each special needs child's safety during transport, tailored to their unique needs. Utilize accreditations and training to maintain compliance and best practices. Regularly update parents on their child's transport progress and needs. Provide substitutes with clear schedules and route details to ensure consistency. Customize transport strategies to meet specific behavioral and medical requirements. INTERIOR / EXTERIOR DESIGNER SUPERVISOR 01/2015 - Current Grand Haven Area Public Schools

Oversee interior and exterior updates for uniform school designs. Manage employee schedules and material logistics.

Implement safety protocols, especially for ladder use. Maintain consistent, high-quality design standards. Balance budget and material quality effectively.

SPECIAL EDUCATION PARAPROFESSIONAL 09/2011 - 10/2017 Grand Haven Area Public Schools

Assist the Special Education teacher with daily tasks to help children develop self-reliance. Work closely with students to build responsibility and independence. Teach students to locate and manage their personal belongings throughout the day. Help students understand and follow their daily schedules. Use accreditations and training to support each child's growth in essential life skills. GENERAL ASSEMBLY 09/2002 - 08/2011

R.A. Miller Industries, Inc. - GRAND HAVEN

Inspect automotive parts against manufacturer specifications, and reject defective items. Test and calibrate finished products to ensure they meet performance standards. Operate and coordinate various pneumatic and power tools for assembly tasks. Manage and streamline assembly processes to maintain efficiency and accuracy. Ensure all parts and products comply with manufacturer requirements and industry standards. LEASING CONSULTANT & MANAGER - WOODLAND RIDGE APARTMENTS 08/1999 - 08/2002 IPA Management, LLC - SPRING LAKE

Schedule and conduct leasing appointments with prospective tenants, showcasing available rental units. Organize and oversee resident and social gatherings to enhance community engagement. Manage telephone and computer systems, including Microsoft Office, for efficient office operations. Maintain both electronic and physical filing systems for accurate record-keeping. Provide exceptional service to residents and prospective tenants, addressing inquiries and resolving issues promptly. Education

University of Phoenix

Medical Coding and Billing Certificate, Expected in 03/2025 Associate Degree, Early Childhood Education

01/2014

Muskegon Community College - Muskegon, MI Certificate, Computer Applications Programs Certificate 01/2000

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