Call Center Store Manager

Tressa K. Hodge

Email: ***********@*****.*** Phone: 903-***-**** Location: Texarkana, AR 71854

PROFESSIONAL SUMMARY

Being an experienced and diligent employee for over 25 years for various retails, ranging from super markets, food chains, and commercial businesses, I have acquired a vast knowledge of how to excel in any environment I am placed into. While working many managerial positions, I have also obtained the knowledge on how to properly train fellow employees to sustain an exemplary work environment. I’m most proud to say that my work ethics and employment characteristics have maintained intact while operating two jobs, further proving my dedication for eminent employment. EMPLOYMENT HISTORY

● Sam’s Club- 10 years

Operated as a cashier’s clerk before being promoted to manager.

● Murphy USA- 13 years

Operated as a cashier’s clerk before being promoted to store manager.

● McDonalds-

Manager position

● Burger King-

Manager position

● Family Dollar-

Manager position

● Exxon-

Manager position

● EZ Mart-

Manager position

● Call Center-

EDUCATION

● High School Diploma

CERTIFICATIONS

● Job Administration Certification

● Cosmetology Certification

● CNA Certification

SKILLS

● Adaptability

● Team Leadership

● Cross-Functional Collaboration

● Process Optimization

● Time management

● Project and Vendor Management

● Process Improvement

● Interpersonal Communication

● Problem Solving

● Multitasking

REFERENCES

● Santrice Fortt: 430-***-****

● Jeanette Burks: 903-***-****

● Helen Wilson: 903-***-****

● Lashonda Gipson: 903-***-****

CAREER OBJECTIVE/FINAL REMARKS

● Demonstrating a welcoming/adaptive personality, I am more than capable of bringing that same excitement to light a fire under myself and fellow employees to display a truly enjoyable yet dignified work atmosphere. Experienced and self-motivated, I plan on bringing forth valuable industry experience and a passion for management to this company. I am confident that the results oriented with my proven track record and past collaborations will surpass all expectations. Fulfilling the necessities to not only achieve company’s goals but to also showcase my compassion/dedication to being a loyal employee.

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