Clerk

CEDELLA GAYOU

** ****** **. *********, ** ***** Cell: 346-***-**** ************@*****.***

CEDELLA GAYOU

PROFESSIONAL PROFILE: In my field of clerk, my employer will state that I am Personable, organized and client focused professional. Executes multiple tasks with ease and thrives in fast paced, demanding environments. Possess exceptional follow-up skills, organizational and interpersonal skills, and great attention to detail. I know I will be a great asset to your team.

Education

PURDUE UNIVERSITY

BACHELOR'S IN SCIENCE –BUSINESS ADMINISTRATION - EXPECTED GRADUATION –06/2024

Microsoft Office Suite/ Excel

Interpersonal/ social skill

Completion of PCA training

Certified Forklift Operator

Adobe Creative Suite

Windows 7, XP, Vista

CPR certified

Willingness to learn

ORGANIZATIONAL SKILLS

Deadline oriented

Written/Oral/Presentation

SAMA certified

Function well under pressure

Experience

The city of Worcester- Worcester, MA 03/2020-present clerk

• perform both manual and clerical duties in office and supply operations.

• working with purchase requisitions, purchase orders, and purchasing contracts, as well as receiving, storing, distributing, inventorying, and controlling all appropriate water supplies and materials.

• prepares and maintains records, files, daily activity reports, work orders, charge memos, and service returns.

• answering telephone and responding to customer inquiries and complaints; communicating via radio with field crews to provide job-related information; entering, editing, and updating data in computerized work order system.

• Schedule appointments.

Imperial Distributors - Worcester, Ma

Inventory Associate 01/2018-2/2020

• Ensure new item setup is complete upon receipt of the products.

• Processed deleted items and return to vendor.

• Re-profiled inventory as needed.

• Identified and resolve inventory discrepancies.

• Drove Forklift/Cherry Picker/Order Picker.

• Used RF technology scan and count assigned location ranges.

• Cycled counts all exception reports daily.

• Researched inventory errors in put-away and replenishment. Memorial Hermann– Houston, TX

Nutrition Aide 03/2014-07/2017

• Handled customer service inquiries and problems via the telephone, recording recurring problem area.

• Maintained a method to document, track, and research customer input. CEDELLA GAYOU

24 REVERE ST. Worcester, MA 01604 Cell: 346-***-**** ************@*****.***

• Reviewed statistics and trend with appropriate personnel.

• Identified needs and make recommendation for quality improvement.

• Provided immediate assistance to customers as requested.

• Responded to e-mail, written inquiries communications in response to customer comment forms.

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