JAKEYA S. JONES
**** ****** ***** ** *** *** Fultondale AL 35068·205-***-****
***********@*****.***
I’m a self-motivated and reliable utility associate with the initiative to seek task and achieve all work goals. My goal is to achieve a career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
EXPERIENCE
10/2021– PRESENT
WALMART, UTILITY ASSOCIATE
My responsibilities are to process merchandise and pallets to staging areas and put away locations using the appropriate power equipment. I ensure there are quantity of boxes available to order by monitoring level and replenishing as needed. I inspect and ensure that the quantity of merchandise is verified via mobile tablet.
06/2016 – PRESENT (PRN)
RECEPTIONIST, hILLCREST bEHAVIORAL hEALTH hOSPITAL
My responsibilities are welcoming visitors, family members, and other professional organizations. I gather pertinent information before patients’ scheduled appointments, visits, and admissions. I also coordinate phone calls to the appropriate departments, extensions, and answer any questions consumers may have when they contact HCBH. I utilize verbal and written communication skills to interact clearly with patients, other employees, and vendors. I record and maintain documents such as visitation longs, keep visitor cards current on all patients, assures all callers/visitors have correct patient ID number. I update documentations of hospital codes as they occur. I participate in ongoing trainings on hospital policies and procedures such as maintaining patient’s confidentiality. I completed A.M. and P.M checklist.
01/2015 – 2016
DOCUMENT IMAGING TECHNICIAN, Cardone Record services (parTtime)
My responsibilities were to retrieve charts from all department within the hospital for scanning and indexing. I produced digital copies of document for retention purposes. I also organized scanned documents on various local, network, and cloud storage devices. I scanned patient’s record and maintenance in hospital databases. I ensured transferal and indexing of images.
8/2014 – 2016
FRONT DESK AGENT, Best Western Carlton Suites
My responsibilities were to greet and assist guests with registration for reservations and accounting such as providing appropriate payments via credit cards, company vouchers, and cash. I provided telephone and concierge services for guest during their stay. I also contributed to the overall safety and security of the guests by reporting any incidents, following safety rules, and assisting in any emergency situations. I received ongoing training to ensure I operated appropriately in a professional environment at all times.
08/2014 – 07/2015
FRONT DESK AGENT, hyatt place
My responsibilities were to greet and assist guest with registration for reservations and accounting such as providing appropriate payments via credit cards, company vouchers, and cash. I provider telephone and concierge services for guest during their stay. I also contributed to the overall safety and security of the guest by reporting any incidentals, following safety rules, and assisting in any emergency situations. I received ongoing training to ensure I operated appropriately in a professional environment at all times.
EDUCATION
GRADUATED MAY 2001
GENERAL STUDIES, Ensley High School
SKILLS
Microsoft Office
Excellent written, oral, and communication skills
The ability to adjust in a fast pace environment
Work independently and in group settings
6 years of customer services experience
1 year of forklift driving
7 years’ experience in Microsoft Word.