Customer Service High School

Kwabena Annor Frimpong

**** ******** **, *** ***, Ottawa, Ontario

***************@*****.*** 613-***-****

PROFESSIONAL SUMMARY

Customer-focused professional with extensive experience in retail, sales, customer service, warehouse operations, housekeeping and dishwashing. Organized, detail-oriented, and committed to providing excellent customer experiences. Seeking to contribute to the company as an employee.

EDUCATION

Central University, Accra, Ghana [ June 2013]

BSc. Business Administration [Marketing]

Koss Senior High School, Ghana [ May 2007]

High School Certificate

WORK EXPERIENCE

ANDERSON’S INDEPENDENT GROCERY STORE [Carleton Place, Ontario]

HMR CLERK [Sep 2023 – May 2024]

KEY RESPONSIBILITIES

Maintained a clean and organized HMR area.

Stocked shelves with HMR products and rotated items for freshness.

Prepared and packaged HMR items as needed.

Served customers purchasing HMR products and answered inquiries.

Performed cashier duties and other departmental tasks.

WATERSIDE RETIREMENT COMMUNITY [Dove Agency], Carleton Place, Ontario

HOUSEKEEPING / DISHWASHING [Sep 2023 - May 2024]

KEY RESPONSIBILITIES

Swept, mopped, washed, waxed, and polished floors.

Dusted furniture and vacuumed carpeting and area rugs, draperies, and upholstered furniture.

Made beds, changed sheets, and distributed clean towels and toiletries.

Cleaned, disinfected, and polished kitchen and bathroom fixtures and appliances.

Provided basic information on facilities.

Operated industrial dishwashing equipment and maintained cleanliness of kitchen utensils, dishes, and equipment.

Ensured compliance with sanitation standards and health codes.

Assisted kitchen staff in cleaning and organizing kitchen areas.

Collaborated with team members to maintain a clean and efficient workspace.

MELCOM GHANA LIMITED, Tema, Ghana

CUSTOMER SERVICE /CASHIER/RETAIL ASSOCIATE [Jan 2019 – May 2023]

KEY RESPONSIBILITIES

Provided exceptional customer service and facilitated purchases.

Operated POS systems to process transactions, including cash handling.

Maintained store cleanliness and organized shelves.

Collaborated with team to achieve sales targets and resolve customer concerns.

STATUS LOGISTIK, BELGOROD, RUSSIA

WAREHOUSE ASSOCIATE [June 2016 – Dec 2019]

KEY RESPONSIBILITIES

Loaded, unloaded, and moved products.

Counted, weighed, sorted, packaged, and unpacked products.

Maintained inventory and ensured proper placement.

References

Available upon request.

ADDITIONAL INFORMATION

Willing to work flexible hours, including mornings, afternoons, overnights, evenings, weekends, and holidays and am available from Monday to Sunday.

Contact this candidate