Customer Service Administrative Support

BASHIR NDAWULA’S

RESUME

Name: Bashir Ndawula

Address: ***** *** ********, **** ******, MD 20904

Telephone Number: 240-***-****

Email: *************@*****.***

Objective Statement: Hard working, reliable, caring and self motivated individual with excellent communication skills and committed to any task given to me. Knowledgeable and professional y skilled in administrative support, customer service and computer literate.

Education:

SCHOOL PERIOD AWARD

Prepatory School of Nursing May 2022- July

2022

Certified Nursing Assistant,

MD

Datamine Technical Institute, Kampala

Uganda

2009-2011 Diploma in Information

Technology (Dip. IT)

Makerere University, Kampala Uganda 2008 CISCO Networking Certificate Kisaasi College School, Kampala Uganda 2006-2007 Uganda Advanced Certificate of Education (UACE)

Kakungulu Memorial School 2002-2005 Uganda Certificate of Education (UCE)

Experience:

EMPLOYER PERIOD JOB

TITTLE

DUTIED HANDLED

Capital City Rehabilitation

Center, Washington DC

August 2022 to

date

Resident

Monitor

- Supervises and record

activities of residents to

ensure compliance of

the facility’s

procedures.

-Responsible for

maintaining a calm,

friendly and healthy

environment within the

facility.

-observes, monitors and

record the medication

of participants.

- Maintains and updates

all log books, required

documentation and any

other forms of record

keeping.

High Quality Nursing

Agency, Laurel Maryland

June 2022-Sept

2022

Nursing

Assistant

(Care

Giver)

-Provided personal care

for patients

-Observed physical and

emotional changes and

report the patient’s

condition to the nurses

Lyft and Uber Part time job to

date

Driver -Picking up passengers

-Transporting clients

between places

Sibyangu Diary Supplies,

Kampala Uganda

2014-2021 Quality

Manager

-Safe guarding product

safety and quality while

meeting company and

regulatory standards for

continuous quality

improvement

Skills:

- Excellent inter personal communication skills with the ability to interact with residents.

- Able to effectively solve problems and carry out responsibilities under general supervision

- Possess excellent organization skills, initiative and follow through

- Ability to be detail oriented in completing documentation and logs in a timely manner.

- Proficient in office software including: Word, Excel, Outlook and Internet use

- Safe driving

- Excellent time manager, communicator and customer service Hobbies:

- Football

Any other Information:

I am a Ugandan by birth but a permanent resident of the United States of America

Contact this candidate