Customer Service Information Systems

Ryan D. Salazar

P.O. Box ***, Velarde, NM ***** • 505-***-**** • *******.********@*****.***

EXECUTIVE PROFILE: OPERATIONS / CUSTOMER SERVICE

Over 20 years of executive-level leadership experience within fortune 500, private sector and non-

profit organizations. Consistent success in leading game-changing process improvements, team

building, customer service and business growth.

Excellent combination of strategic, visionary outlook and execution to achieve top-priority goals.

Effective team builder and mentor to a wide range of individuals, along with solid partner development skills.

Proficient in multiple information systems and OSHA regulations.

Tenacious leader and highly motivated self-starter who frequently handles activities beyond assigned duties.

Following company safety guidelines, working within the company’s best practices, policies and procedures.

SELECTED CORE COMPETENCIES:

Operations Leadership; Strong Work Ethic, Excellent Customer Service Skills, Team Building; Staff

Development; High Degree of Accuracy; Ethical Judgment and Critical Thinking; Foster Quality Customer

Relations; Bilingual (Spanish/English)

PROFESSIONAL EXPERIENCE

Salazar Catering - Velarde, New Mexico

Owner/President (2022 to Current) Coordinate and schedule events, event budgeting, dining experience/

atmosphere, venue presentation, prepare equipment for transport, setup/breakdown venue, serve food,

cleaning, and storing supplies and equipment. Ensure food preparation, quality and safety, etc.. Dictate staff

duties accordingly. Oversee all aspects of business.

Herrera Construction/RDS Landscaping - Espanola, New Mexico

Laborer (2018 to 2023) Lawn maintenance, mowing, pulling weeds, trimming trees and bushes. Soil and

irrigation management to include drip irrigation and retaining wall installation. Repairing structures, and

maintaining building exteriors; painting, roofing, etc.. Swimming pool maintenance and cleaning; pumps,

skimmers, filtration system, etc.. Tile installation and other construction and maintenance work as

needed.

Walmart Inc. - Espanola, New Mexico

Associate (2018 to 2021) Provide friendly and helpful customer service. Possess a positive attitude and

professionalism.

Greet and assist all customers in the store. Conform to the scheduled work hours and shifts set by store

management.

General cleaning and upkeep of all areas of the store.

Assist customers and co-workers, when available, throughout the workday. Including inventory stocking, and

department upkeep based on company directions.

Register sales and goal accordingly.

Answer phones, make announcements over PA system, with clear, pleasant and professional methods of

communication.

Computer & point of sale system knowledge including transaction processing product lookup, inventory

verification, and availability.

General knowledge of store products as desired

Orthopedic Institute - Taos, New Mexico

PRN Radiological Technologist (2016 to 2018)

Maintained a high degree of accuracy in Radiologic positioning and exposure techniques. Including knowledge

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