Patient Care Surgery Scheduler
Resume:
DEIRDRE SMITH
*****************@*****.***
Professional Summary
Dedicated Healthcare Administrator with over 10 years of experience in guiding and enhancing patient care and administrative processes. Proficient in coordinating services with medical providers, managing database systems, and overseeing medical records. Specialized in maintaining efficient supply and inventory systems. Passionate about facilitating smooth operations and delivering quality healthcare services.
Healthcare Administration
Electronic Health Records (EHR)
Health Information Management
Patient Care Coordination
Healthcare Quality Improvement
Healthcare Data Analysis
EXPERIENCE
JUNE 2021- CURRENT
SURGERY SCHEDULER, SCENT ALLERGY & MEDICINE
Proficient Surgery Scheduler with demonstrated expertise in providing comprehensive scheduling support for surgical procedures. Skilled in disseminating treatment and procedural information to patients, while ensuring accurate coordination among patients, staff, and physicians. Experienced in booking surgeries based on physician volume and maintaining prompt turnaround times. Capable of assisting in pre-operative preparation by obtaining insurance authorizations, coordinating lab work, and organizing radiology tests. Adept at scheduling follow-up appointments per physician instructions and ensuring collection of all necessary documents before procedures. Conducts thorough follow-up calls with patients’ post-procedure and strictly adheres to HIPAA guidelines for handling confidential information. Proficient in verifying patient insurance and securing pre-authorizations from providers to facilitate seamless surgical scheduling processes.
Exceptional organization and time management skills to efficiently coordinate surgical schedules, prioritize tasks, and meet deadlines.
Strong communication and interpersonal abilities to effectively liaise with patients, staff, and physicians, ensuring accurate scheduling and smooth execution of procedures.
Detail-oriented approach ensuring all necessary documentation is obtained and requirements are met prior to scheduled surgeries, contributing to the delivery of high-quality patient care.
Proficient in medical terminology and healthcare processes, enabling quick understanding and completion of pre-operative preparation tasks
2004-2021
MEDICAL ADMINSTRATIVE ASSISTANT, SC Urological consultants 9 medical park
Experienced Medical Administrative Assistant adept in preparing examination and treatment areas, conducting patient interviews, and obtaining vital signs to facilitate smooth treatment and procedures. Skilled in assisting physicians during routine examinations and procedures, disposing of contaminated supplies, removing sutures, and changing wound dressings. Proficient in sterilizing medical equipment, collecting and preparing laboratory specimens, body fluids, cultures, and urine samples for diagnostic purposes. Capable of managing administrative duties such as greeting patients, scheduling appointments, answering phone calls on a multi-line system, and utilizing various office equipment including computers, fax machines, and coding for specific procedures.
Employing meticulous attention to detail to ensure accurate handling and transmission of laboratory specimens and maintain efficient office operations. Proficient in various administrative tasks to provide comprehensive support to medical staff and enhance the overall patient experience.
Proficient in medical terminology and procedures to accurately assist physicians during examinations and procedures.
Strong organizational skills to efficiently manage examination and treatment areas, ensuring smooth workflow and patient care.
Skilled in administrative tasks such as scheduling appointments, answering phones, and utilizing office equipment to support medical staff and enhance office operations.
EDUCATION
ASSOCIATE OF SCIENCE (MEDICAL ASSISTANT), Virgina College- 2015
PHLEBOTOMY, Virgina College- 2015
NURSING ASSISTANT CERTICATION, BAPTIST MEDICAL CENTER- 199
SKILLS
Strong work ethic and dedication to providing quality healthcare administrative support.
Strong work ethic and dedication to providing quality healthcare administrative support.
Exceptional customer service skills for providing a positive patient experience.
• Ability to handle sensitive information with discretion and professionalism.
REFERENCES:
Upon Request
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