Work-From-Home Customer Service

KINTEAKA WILLIAMS

Work from home

846-***-**** + ****************@*****.*** + Lake Jackson, Texas 77566

Experienced work-from-home agent with a proven track record of providing exceptional customer support by

utilizing strong problem-solving skills, active listening, and excellent communication skills. Proficient in call

metrics, product education, and product recommendations, resulting in increased customer satisfaction and

overall support services. Skilled in providing employee coaching and account reconciliation with strategic sales

knowledge.

Skilled in operating a variety of tools, machinery, and equipment for both indoor and outdoor projects.

Experienced in carrying out general labor duties, including loading and unloading materials, demolition, and site

preparation. Possesses a valid driver's license and a strong work ethic.

Highly motivated and detail-oriented professional with expertise in data analysis, project management, and

process improvement. Adept at troubleshooting and resolving complex issues. Skilled in developing and

implementing innovative strategies to reduce costs and increase efficiency.

‘Adaptable professional with [Number] years of work experience and proven knowledge of leadership, problem-

solving, and prioritization. Aiming to leverage my abilities to successfully fill the [Job Title] role at your company.

Responsible student with good judgment, time management, and a flexible schedule. Frequently praised as hard-

working by my peers, I can be relied upon to help your company achieve its goals.

Dedicated professional with proven performance in management, leadership and communication. Detail-

oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.

Hard worker experienced in problem-solving, service and time management. Aiming to leverage my abilities to

successfully fill the [Job Title] role at your company.

Dedicated and knowledgeable individual with vast experience providing exceptional customer service to a wide

variety of clients. Proven ability to quickly assess customer needs and provide appropriate solutions. Skilled in

resolving customer issues, managing customer relations, and providing detailed product knowledge. Committed

to streamlining processes to improve customer service efficiency and satisfaction.

Skills

* Call Metrics * Product Education

* Product Recommendations * Strategic sales knowledge

* Account Reconciliation * Excellent Communication

* Employee Coaching

Experience

Work From Home Agent

‘TELE-PERFORMANCE USA, Lake jackson, TEXAS

January 2019 - May 2024

* Provided timely feedback on customer satisfaction surveys in order to improve overall support services

provided by the company.

* Utilized problem-solving skills to identify root cause of customer issues and develop solutions to meet

their needs.

* Monitored incoming calls for quality assurance purposes ensuring excellent customer service was

provided.

Contact this candidate