Sales Specialist Manager

EZEMBA JOYCE NWANDO

Contact Information:

- Address: House 1b, F Close, 23 Road, Festac Town, Lagos State

- Phone: +234-803-***-****, +234-8170903952

- Email: ***********@*****.***

Summary:

Results-driven sales specialist with 16 years of experience in sales management, retail development, and human resources development. Proven track record of driving business growth and development. Professional Experience:

Corporate Sales Manager, Vista International Limited (Oct 2022 - Present)

- Implemented and monitored KPIs for sales teams across multiple verticals/branches

- Developed and executed effective sales and marketing strategies

- Recruited, trained, and managed new staff members

- Analyzed branch performance metrics and implemented necessary changes

- Forecasted and set sales targets

- Created, updated, and implemented SOPs across all branches Admin/Procurement Manager, Office Everything Super Store Ltd (Jan 2020 - Aug 2022)

- Sourced and partnered with profitable suppliers

- Negotiated with vendors for better deals

- Introduced new products to the company

- Ordered necessary goods and services

- Finalized purchase details and deliveries

- Developed a culture of cost-saving in procurement Retail Sales Manager, Office Everything Stores (Sept 2013 - Dec 2019)

- Evaluated and improved customer service

- Developed and implemented effective retail sales strategies

- Recruited, trained, and managed new staff members

- Studied market research and trends to determine consumer demands

- Organized retail and wholesale operations

- Sourced and negotiated with vendors for merchandise procurement Business Development Manager, Samsung World Ltd. (March 2011 - Aug 2013)

- Generated new marketing strategies to promote sales

- Created diverse business ideas to boost sales

- maintained proper sales strategies to achieve monthly targets.

- Generated detailed weekly/monthly P&L and stock reports Business Development Manager, LG World Ltd. (Sept 2007 – July 2013)

- Promoted and managed positive customer relationship.

- Established more business development opportunities.

- Created sales strategies for easy sell out of slow selling products.

- Generated detailed weekly/monthly P&L and stock reports Education:

- Post-Graduation: Master's in Business Administration (MBA) (In view), University of South Wales, United Kingdom

- B.A. English and Literature (Second Class Honors), University of Benin, Benin City, Edo State Computer Application Tools

- Microsoft Office, Windows, Entresoft-ERP

Skills:

- Analytical knowledge and customer needs assessment

- Leadership, communication, and conflict resolution skills

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