Quality Control Internal Controls

REX W. SHIE

North Olmsted, OH 216-***-**** *******@***.*** LinkedIn Profile

LOAN REVIEW AUDITOR INTERNAL AUDITOR

Diligent and versatile professional with expertise in quality control, compliance, internal audit, and training within the financial sector. Detail oriented with experience in financial analysis, fostering cross-team collaboration, refining internal controls, and providing thorough documentation for solving complex problems. Recognized as honest, dependable, and thorough, known for maintaining the highest standards of integrity. Key competencies include:

Quality

Compliance

Attention to Detail

Internal Audits

Loan Review

Effective Communication

Policy Review

Internal Controls

Cross-Team Collaboration

Documentation

Training

Problem Solving

PROFESSIONAL EXPERIENCE

FIRST MUTUAL HOLDINGS COMPANY, Lakewood OH 2012 to 2023

Financial institution providing personalized banking solutions.

Post Closing Quality Control Specialist

Conducted detailed and comprehensive reviews of a predetermined percentage of loan files soon after funding.

Reviewed in detail mortgage loans in the pipeline prior to funding.

Documented and reported QC findings to manager for inclusion in monthly quality control meeting.

Stayed up to date with investor and regulatory requirements by attending continuing education courses.

Elevated findings to manager for corrective action and enhancement of risk assessment and mitigation.

ACCOUNTEMPS, Cleveland, OH 2007 to 2012

Staffing organization connecting accounting and finance professionals with companies.

Financial Consultant

Worked as a consultant in financial positions with a variety of companies.

Transferred funds from escrow accounts to county offices to pay property taxes.

Tracked and attached UPC codes to inventory of assets for Cuyahoga Community College.

Revised and enhanced training manual and compliance disclosures.

Reviewed deposits and withdrawals to verify and track funds for the anti-money laundering department, escalating discrepancies when appropriate.

OHIO SAVINGS BANK, Cleveland, OH 2005 to 2007

Financial institution delivering tailored banking solutions of individuals and businesses across Ohio.

Internal Auditor I

Completed audit assignments based on defined objectives and scope.

Collaborated cross-functionally to review policies, procedures, and internal controls of department under audit.

Prepared work papers, ensuring adequate support work performed and findings.

Elevated findings to manager for corrective action and enhancement of risk assessment and mitigation.

CHARTER ONE BANK, Cleveland, OH 1990 to 2005

Financial institution providing financial services and community support to individuals and businesses.

Compliance Officer 1995 to 2005

Reviewed funded and non-funded loans focusing in depth on overall quality.

Facilitated compliance training of colleagues preventing regulatory violations.

Revised and enhanced compliance disclosures and lending documents.

Reported assessment findings to upper management to correct potential regulatory violations.

Maintained department loan application register of Home Mortgage Disclosure Act data ensuring 100% accuracy.

Acted as the company representative in the Chamber of Commerce of the respective local bank communities.

Additional positions held include Head Teller, Loan Review Auditor and Floating Branch Manager.

EDUCATION

Bachelor of Arts, Business Administration, Accounting Cleveland State University, Cleveland, OH

Bachelor of Science, Business Administration, Marketing Bowling Green State University, Bowling Green, OH

PROFESSIONAL DEVELOPMENT

Diversity Training

Facilitator Training

Freddie Mac Quality Control Requirements

The Basics of Reviewing and Analyzing Assets Parts 1 to 3

Discussing the Top Ten Underwriting Questions

Detecting and Avoiding Fraud in Loan Files

Basics of Income

Understanding and Reviewing Appraisals

Various government regulatory compliance seminars

TECHNICAL SKILLS

Microsoft Office Suite The Mortgage Originator (TMO) Advance Loan System (ALS) Auto Audit Encompass Nautilus (OnBase)

1.Collaborated with cross-functional teams to streamline post-closing procedures, improving efficiency.

2.Developed comprehensive reports on quality control findings for managerial review.

3.Implemented effective quality control measures, contributing to the overall improvement of loan file accuracy.

4.Trained team members on post-closing quality control procedures, fostering a culture of continuous improvement.

5.Played a key role in maintaining high-quality standards in post-closing operations.

6.Assisted in the development and enhancement of internal policies related to post-closing quality control.

7.Ensured timely resolution of post-closing issues, minimizing potential risks for the organization.

8.Supported the implementation of best practices for post-closing quality control within the organization.

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