SHERMANE MCKENZIE
**** ******* ******, ******, ** 75215 Phone: 469-***-**** Email: ********@*******.***
Objective
A position as a computer or data entry operator. My skills and experience makes me an ideal candidate for your open Admin or Clerical Position.
Ability Summary
· Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Related occupations
· Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources. Related occupations
· Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work. Related occupations
· Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Related occupations
· Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
Employment History
08/2022 - 06/2024
Auto Refinance and Lien Placement Capital One, Plano, TX
· Examine documentation such as auto finance, liens, and agreements to
verify factors such as properties' legal descriptions, ownership, or
registrations.
· Examine individual titles to determine if restrictions, such as delinquent
payment, will affect titles and limit property use.
· Prepare reports describing any title encumbrances encountered during
searching activities and outlining actions needed to clear titles.
· Copy or summarize recorded documents, such as registration, Identification,
and contracts, that affect property titles.
· Verify accuracy and completeness of documents accepted for registration,
preparing rejection notices when documents are not acceptable.
02/2018 - 08/2022
Cash and Trade Processor Randstad, Irving, TX · Read job orders to determine the type of work to be done, the quantities to be produced, and the materials needed. · Deliver completed work. · Place original copies in feed trays, feed originals into feed rolls, or position originals on tables beneath camera lenses. · Sort, assemble, and proof completed work.
· Operate office machines such as high speed business photocopiers, readers, scanners and addressing machines,
04/2013 - 11/2017
General Clerk 1 CRI Central Research Inc., DALLAS, TX Open and process high-security immigration documents, from VISA petitions to legal matters, to determine that all required information is accurate, present, and date-stamped. Route mail to proper departments to ensure efficient and confidential processing. Review all documents for quality control and assurance.
12/2007 - 12/2010
Virtual Creditcard Co-ordinator Expedia Inc., DALLAS, TX Aided customers by answering questions regarding their virtual credit card disputes and credit authorizations that were erroneously charged. Processed invoices received from clients, and provided additional information on credit adjustments and exceptions. Reviewed reports to identify unpaid invoices, and determined appropriate courses of action to collect said payments.
09/2005 - 12/2007
Payment Services Co-ordinator Hotels.com, DALLAS, TX Processed hotel reservation invoices received from clients and vendors to ensure payment was completed, in partial or in full. Reviewed reservations to balance accounting ledger, and reconciled invoices for balance sheet.
Education History
General High School Curriculum High School Diploma Algonquin College, ON, Canada
Computer Networking Vocational School Certificate Willis Business College, Kanata, ON, Canada
Occupational Licenses, Certificates and Training
Honors & Activities
Additional Information
Detailed References
References Available on Request