Front Desk Customer Service
Resume:
SKILLS
EDUCATION
Guru Nanak Dev University of
Punjab Amritsar, Punjab
Bachelor of Arts in Computer
Science
HOBBIES AND
INTERESTS
SUMMARY
Experience and passionate receptionist with over 8 years of experience in Spa field and other corporate sectors. A receptionist is responsible for greeting visitors, managing incoming calls, and performing various administrative tasks to ensure the smooth operation of an office or front desk. Key role for this job is to create a positive first impression and providing excellent customer service. Seeking an opportunity to enhance my skills and expertise. I m a firm believer in
‘Excellence ‘& have a strong ability, is persuasive and diligent in getting things done. I have a strong communication skill, extrovert and is comfortable interacting with people. EXPERIENCE
02/2016 - 05/2024
Front desk Operator
Justdial Pvt. Ltd Mumbai, Maharashtra
03/2015 - 09/2015
Spa Manager and Front desk operator
Four Fountains De-Stress Spa Mumbai, Maharashtra Excellent written and verbal
communication skills.
•
Proficient in Microsoft
Office, Microsoft Outlook,
Power Point Presentations
and Internet operations.
•
Organization and attention
to detail.
•
Providing friendly, prompt
customer service.
•
Filing data and scheduling
the appointments.
•
• Management Skills.
• Photography
• Reading books
• Dance
• Exercise
• Listen to music
Manpreet Sehmi
**********.*****@*****.***
Mumbai, India 400067
Provide Customer service to all the customer over the phone call and ensure to answers all the queries they have for the therapy session
•
Fixed timings for the therapy session and provide them the best services
•
Answered telephone with polite tone of voice to provide general information and answer inquiries
•
• Meet them with greeting and leave great impression behind Following up with the clients, filing and keep data base to reconnect with them again.
•
Worked to effectively manage staff members to encourage a productive and happy environment
•
Maintained spa facilitiy and guest area to promote a relaxing and beautiful environment
•
Communicated with vendors regarding products to use in the spa
•
Defined customer service procedures and monitored the facility carefully to ensure the procedures were followed
•
• Helped to oversee the daily operations of the spa CUSTOM SECTION
Single
PERSONAL INFORMATION
Nationality: Indian
Maintained spa inventory and ordered supplies and
equipment
•
• Administered payroll for all company employees.
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