Information Technology Security Guard
Resume:
Brandon Harris
Southfield, MI
*********@*******.***
I am a service oriented individual, Providing professional and friendly support consistently within the field of Information Technology with a company that will allow me to demonstrate my skills, knowledge, and desire to grow as an individual.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Lead Security Guard
Prudential Security
November 2015 to Present
● Monitoring/Securing 4 buildings periodically
● Monitoring building logs of all employees/ visitors upon building entry
● Monitor access badge upon building entry
● Switchboard duties
● Greeting employees/ guest
● Training new security guards/employees
Telemarketing
Associated Community Services-Southfield, MI
November 2009 to May 2014
My duties consisted of making 400-500 cold calls per day across the country to people at their homes to fundraise on behalf of worthy charitable organizations.
● Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.
● Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
● Explain products or services and prices, and answer questions from customers.
● Obtain customer information such as name, address, and payment method, and Record names, addresses, purchases, and reactions of prospects contacted.
● Enter orders into computers.
Host/Server
Applebee's-Dearborn Heights, MI
February 2005 to July 2008
My duties as a host were opening the door and greeting the guests with a warm welcome. Taking them to their desired table according to their smoking preference. Also janitorial responsibilities.
● Greet guests and seat them at tables or in waiting areas.
● Provide guests with menus.
● Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seating.
● Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
Computer Lab Assistant
Kentucky State University-Frankfort, KY
August 2002 to June 2004
My duties as a computer lab assistant were to aid the students in their usage of the computers with any complications that might occur.
● Oversee the daily performance of computer systems.
● Answer user inquiries regarding computer software or hardware operation to resolve problems.
● Enter commands and observe system functioning to verify correct operations and detect errors.
● Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
● Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Locker Room Attendant
Dearborn Country Club-Dearborn, MI
May 1999 to August 2001
My duties as a locker room attendant were to service the members of the golf club by cleaning their shoes as well as the maintenance of the locker room.
● Provide towels and sheets to clients in public baths, steam rooms, and restrooms.
● Assign dressing room facilities, locker space, or clothing containers to patrons of athletic or bathing establishments
● Check supplies to ensure adequate availability, and order new supplies when necessary.
● Monitor patrons' facility use to ensure that rules and regulations are followed, and safety and order are maintained.
● Clean facilities such as floors and locker rooms. Education
High School Diploma
Pharmacy Technology Detroit School of Arts
Skills
• Security protocol/procedures
• Effective communication
• IT Help desk Support
• Hardware/Software Installation
• Problem Solving
• Software troubleshooting
• Database management system software.
• Phone and email technical support
• MS Office
• MS Excel
• MS Word
• Operating Systems
• Troubleshooting
• Order Entry
• Telemarketing
• Network Support
• Communication skills
• English
• Pharmacy technician experience
• Medical terminology
• Phone etiquette
• Data entry
• Computer skills
• Administrative experience
• Front desk
• Typing
• Hotel experience
• Janitorial experience
• Custodial experience
• Customer service
• Organizational skills
• Inside sales
Certifications and Licenses
PTCB Certification
Pharmacy Technician Certification
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