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Office Assistant Customer Service

Location:
Mpumalanga, South Africa
Posted:
August 28, 2024

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Resume:

Buitumelo Bonavencia Tshabalala

* ****** ****** ****** **** standerton

068******* *********@*****.***

Buitumelo Bonavencia Tshabalala

* ****** ******

Cosmos park

standerton

068*******

*********@*****.***

Dear Hiring Manager

Please accept my enclosed application for this position.It gives me immense pleasure to apply for this position at your esteemed company. I believe my skill set and experience make me a perfect candidate for this position.In my experience of over 2 years of work I have smoothly and efficiently managed an active office, while ensuring that all employees felt like vauled members of the team, engaging their cooperation. Previously. I was responsible for assist personnel I worked as an Office Assistant part-time I was dealing with Office Quires more often.

My duties included :

1. Arranging meetings

2. Supervising staff

3. Providing orientation to new employees & training them 4. Maintaining the office budget

5. Scheduling travel & maintaining client & staff meetings 6. Overseeing payments processing

Some of the key requirements that I have extensive experience with : 1. Circulate important information to the employees. 2. Collect, calculate and withdraw money and complete bank transactions. 3. Strong communicating and inter- personal skills. 4. Experience working with and administering enterprise class. 5. Experience developing and producing metrics and reporting. 6. Customer service experience work with key. stakeholders in different departments . 7. Complete and submit bills.

8. I have expertise in word,Excel, PowerPoint,and various database- I enjoy learning new version of office software.

In addition to my experience & personal Qualities, I have a solid educational foundation and a Passion for improving customer Quires I am extremely enthusiastic about office related work. I have reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Please contact me at your convenience

Thank you for taking your time to review my application. Sincerely,

Buitumelo Bonavencia Tshabalala

Buitumelo Bonavencia Tshabalala

5 Rhebok street Cosmos park standerton

068******* *********@*****.***

Objective

Communication effectively, Coordinate and organize meetings effectively, Coordinate travel arrangements for employees, Administer different office functions, customer service, Maintaining an office budget, Manage records as well as Multitasking.

Experience

Primary school

January 2021 - November. 2023

Office Assistant

I worked as an Office Assistant my Duties were :

1. Response to inquiries from callers seeking

2. Create and update records and files to maintain document compliance 3. Delivered top-notch Administrative support to office staff 4. Conducted research to assist with routine tasks and special projects 5. Covered for front desk associate for daily breaks 6. Monitored & tracked budget and expenses

7. Purchased & maintained office supplies

8. Maintained a welcoming front office environment for visitors 9. Create and maintained detailed records of all office activities 10. Enhanced office efficiency by organizing and maintaining a comprehensive filing 11. Streamlined office processes by implementing efficient filing and Organizational systems Education

Course / Degree School / University Grade / Score Year Office Administration NQF level 4 Sedibeng TVET college 130 credits 2023 Skills

Spreadsheet development

File Organization

Database entry

Document preparation

Database maintenance

Telephone reception

Achievements & Awards

Administration Assistant Abilities to manage a daily administrative tasks, implementing new office procedures to increase efficiency as well as Coordinating office activities Interests

Nature & sport

Participating in local community

Typing

Writing

Volunteering to the community

Language exchange meet-ups

Languages

Read, understand & write: English

Read & understand Afrikaans

Read, write and understand Write : Zulu

Reference

Dr Mango -

Manger

082*******

Accomplishments

I have developed and implemented the office work-related duties, which results in an increase company efficiency and productivity, I managed inventory and office budgeting, for supplies for busy office of 12 employees, I responded to over 25 customer inquiries each day & I have earned myself a Higher CERTIFICATE during my years of study 3 years in Office Administration with Sedibeng TVET College, and I'm currently doing a short course with IQ academy in fundamental of supply chain management. Organizational Skills

Managing tasks, schedules and information

Computer proficiency

Attention to details

Strong Organization skills

Adaptability & Networking

Problem solving

Calender Management

Microsoft office

Record keeping

Budgeting



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